We want to give you an update on our timing for Sting and some detail about why we are announcing a new opening date.

We are working on changes to prevent an issue with housing escrow items becoming lost when a player sells their premium personal or kinship house. Unfortunately, while we have made significant progress on correcting this issue, this fix has not yet passed internal testing. As a result, we are postponing the launch of Sting until this issue is corrected. We expect Sting to open no earlier then May 21st, and we'll have more information on timing when we can. We are working to get a preview of this housing escrow fix onto Bullroarer, and we will have more information on that timing as soon as we can. 

IMPORTANT: This fix aims to return items that have gone missing to date. This fix will only correct items that went missing due to the sale of a premium personal or kinship home. However, this fix REQUIRES players to log into their current game world prior to further transfers. Failing to do so will permanently disassociate missing items from your game account, and customer support will not be able to assist. Therefore, it is extremely important that players log into a game world once this fix is in place prior to any further transfers. 

Players currently transferring should remove all hooked items and place them into character storage, and remove all items from any small Premium per-house Storage chests, prior to any Shared Items transfer. We encourage all players to not conduct any Shared Items transfer unless they remove these items and place them into character storage.

We will have more information on the timing of transfers from "dark worlds" and rotating transfers between 64-bit game worlds in the future.