Shadowfax Server Closure and Free Transfers
The Legendary World of Shadowfax is closing on May 31st, and here is the information you need to know prior to its closure.
The Legendary World of Shadowfax will be closing to public log-in on May 31st 2023, with the world formally becoming unavailable for log in after our regular weekly restart on the 31st. Free character and shared item transfers will remain available from Shadowfax to any other non-Legendary game world through August 31st, 2023. After August 31st, 2023, the Shadowfax game world will be closed permanently, and any remaining characters will not be able to be transferred or accessed.
Kinship leaders should log in to abandon or sell their kinship houses before May 31st to allow for successful character transfer. Mail does not transfer, so please log into all characters before May 31st to detach any mail attachments. Thank you!
FAQ:
How can I preserve my existing characters currently on Shadowfax?
Players can transfer their characters and items from Shadowfax to any other non-Legendary game world for free using the Transfer button available after logging into the game launcher with your user name and password.
Will Shadowfax eventually have its character and account data deleted?
Yes. Players have through August 31st to transfer their characters and shared items from Shadowfax. After that time characters and items will no longer be transferrable, and Customer Support will not be able to assist players in recovering those characters or items.
Can I transfer to a U.S/European game world?
Yes. Characters created on Shadowfax do not face the same historical technical restrictions between U.S. and European game worlds that our other servers do, so characters can transfer to any server they wish. Once a character has arrived on a U.S. or European destination game world, the technical restriction will once again apply and will prevent that character from transferring between a different U.S. or European game world.
Do I need to abandon my kinship home as a guild leader in order to transfer away from Shadowfax?
Yes. Kinship leaders should login to abandon or sell their kinship houses before May 31st to allow for successful character transfer.
What do I need to do with my Premium Housing on Shadowfax?
Please sell your Premium Housing through the main menu Character > House in exchange for 100% of the Housing Writs used to purchase the home prior to transferring to your intended game world.
Do I need to delete my unread mail in order to transfer away from Shadowfax?
Mail does not transfer, so please login all characters before May 31st to detach any mail attachments. While you can transfer with unread mail, anything in your mail system will not carry with you over to your new game world.
What about my name?
A player who transfers a character where the name is already in use will be renamed. If you are renamed, you can change your name at any time by using /changename (newname), but that new name must also not already be taken in order for the change to occur.