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Affichage des résultats 1 à 6 sur 6
  1. #1
    Date d'inscription
    février 2007
    Localisation
    Philadelphia, PA
    Messages
    2 649

    Technical Support resources for the Mac Client

    Turbine support links

    Turbine Support | Knowledgebase | How to Get Help on the Tech Forums | Common Tech Issues | New Player Help

    Note:
    • The Customer Support forums are for Player-to-Player help
    • for official support, please submit a ticket to the appropriate team via the form here.
    • After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.
    • Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.


    Mac players should post in: The Mac Technical Support Forum

    Player created Support and information

    www.lotro-wiki.com is the home of the documentation of the Mac Client.
    Dernière modification par Valamar ; 05/12/2012 à 22h03. Motif: weird change of url format by editor...
    Bill Magill - Mac Player - Old Timers Guild- Gladden:

    Partial cast
    Valamar: Dwarf Hunter - Level 105
    Valdicta: Dwarf Rune-keeper - Level 105
    Valanne: Beorning - Level 91

  2. #2
    Date d'inscription
    septembre 2012
    Localisation
    France
    Messages
    684
    Nice and concise info. Top links not working though.

  3. #3
    Date d'inscription
    février 2007
    Localisation
    Philadelphia, PA
    Messages
    2 649
    All fixed... bb code editor in the forum added some weird code
    Bill Magill - Mac Player - Old Timers Guild- Gladden:

    Partial cast
    Valamar: Dwarf Hunter - Level 105
    Valdicta: Dwarf Rune-keeper - Level 105
    Valanne: Beorning - Level 91

  4. #4
    Date d'inscription
    février 2007
    Localisation
    Philadelphia, PA
    Messages
    2 649
    bump this again
    Bill Magill - Mac Player - Old Timers Guild- Gladden:

    Partial cast
    Valamar: Dwarf Hunter - Level 105
    Valdicta: Dwarf Rune-keeper - Level 105
    Valanne: Beorning - Level 91

  5. #5
    Date d'inscription
    mars 2008
    Localisation
    Earth... usually
    Messages
    1 732
    Citation Envoyé par Valamar Voir le message
    bump this again
    No need I verified the links and have stickied this for easier perusal in the forum.
    -Helpful Turbine Support Links-

    Note
    : The
    Customer Support forums are best for player-to-player help, for direct official support, please submit a help request via the form here.

    After submitting that ticket be sure to log in to your email providers website directly. Check spam/bulk mail folders and add noreply@turbine.com; techsupport@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book as well. All tickets receive a reply but some responses get flagged as such and your email may not tell you it did so.

  6. #6
    Date d'inscription
    février 2007
    Localisation
    Philadelphia, PA
    Messages
    2 649
    Turbine support links

    Turbine Support | Knowledgebase | How to Get Help on the Tech Forums | Common Tech Issues | New Player Help

    Note:
    • The Customer Support forums are for Player-to-Player help
    • for official support, please submit a ticket to the appropriate team via the form here.
    • After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.
    • Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.


    Mac players should post in: The Mac Technical Support Forum

    Player created Support and information

    www.lotro-wiki.com is the home of the documentation of the Mac Client.

    If you are having trouble using the in-game bug report form (either via "/bug" or via the "Help" pop-up) use the form found here:
    lotrobugs.turbine.com

    Note that you CAN attach screenshots using this form.
    Dernière modification par Valamar ; 19/05/2013 à 10h57.
    Bill Magill - Mac Player - Old Timers Guild- Gladden:

    Partial cast
    Valamar: Dwarf Hunter - Level 105
    Valdicta: Dwarf Rune-keeper - Level 105
    Valanne: Beorning - Level 91

 

 

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