This forum, the LOTRO Store Feedback Forum, is best used for feedback about the store and the items in it. If you have questions about how something works, prices, or about the Store in general, this is the place to be!
If you have a problem buying points, a question about payment methods, or other problems with your account, then you will want to post in the Account Support forum, found here: http://forums.lotro.com/forumdisplay...port-Questions Be sure to read the stickied threads for answers to common questions and issues.
You can also check out our thorough knowledge base or contact the Account Support Team directly here - http://www.lotro.com/support/
Thanks, and enjoy the game!