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  1. #1
    Join Date
    Sep 2016
    Posts
    3,915

    Thank You Coupon (and a quick apology)

    We apologize for the recent downtime you have experienced as we worked to resolve issues outside of our control in the data center and other environments. As an appreciation for your patience you can redeem the following items using the code THANKYOUGIFT in the LOTRO Store:

    Skill and Slayer Deed Boost x5
    Enhanced XP Supply x5
    +5000 Enhanced Reputation Supply
    +2000 Virtue Acceleration Tome

    This coupon code will be available to redeem once per Account through August 31st, 2020.

    We will have more information about a VIP subscription extension in the near future. That information will be posted into this thread, in addition to this original post. We are working to finalize this information at this time.

    UPDATE: VIPs have had their subscription time extended by 5 days and have had their accounts credited with 250 LOTRO Points.

    Again, we do apologize for the recent game downtime, and we are thankful to have you here.
    Last edited by Cordovan; Aug 02 2020 at 12:24 PM.
    Community Manager, Lord of the Rings Online
    Follow LOTRO on: Twitter - Facebook - Pinterest - Twitch - YouTube
    Find Cordovan on: Twitter Instagram
    Support: help.standingstonegames.com
    coolcool

  2. #2
    Join Date
    Sep 2016
    Posts
    3,915
    For our VIPs, you will also see your VIP time extended by 5 days, and will grant you 250 LOTRO Points. We will make an announcement once this has been applied.
    Community Manager, Lord of the Rings Online
    Follow LOTRO on: Twitter - Facebook - Pinterest - Twitch - YouTube
    Find Cordovan on: Twitter Instagram
    Support: help.standingstonegames.com
    coolcool

  3. #3
    Join Date
    Sep 2016
    Posts
    3,915
    UPDATE: VIPs have had their 250 Points granted. We are working to grant VIPs their time.
    Community Manager, Lord of the Rings Online
    Follow LOTRO on: Twitter - Facebook - Pinterest - Twitch - YouTube
    Find Cordovan on: Twitter Instagram
    Support: help.standingstonegames.com
    coolcool

  4. #4
    Join Date
    Sep 2016
    Posts
    3,915
    VIPs have now had their time granted.
    Community Manager, Lord of the Rings Online
    Follow LOTRO on: Twitter - Facebook - Pinterest - Twitch - YouTube
    Find Cordovan on: Twitter Instagram
    Support: help.standingstonegames.com
    coolcool

 

 

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