I have requested a refund for a digital purchase I made three times and I have not received the "Letter of Destruction" that was supposed to be emailed to me, according to the link below. I have tried it twice with just the email info, the first time on Saturday, and then I found the order number and resubmitted today but I haven't heard back.

http://store.standingstonegames.com/...88100&Env=BASE