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  1. #1

    How many times do we have to pay the Minas Morgul expansion to get the confirmation mail ?

    1/ ¨Paid standard edition: no mail; all quests locked
    2/ paid then ultimate ed;, no mail, no change.

    Hoping to get at least the price of standard ed; back...

    How long do i have to wait to get theses issues solved ?

    Thank you

  2. #2
    Join Date
    Sep 2016
    Typically the biggest reason for not receiving a confirmation email is it is either being sent into an email provider's spam/clutter/promo/whatever folder, or an ISP is being helpful in not delivering it in the first place through its own attempts at curbing spam. However, I do not know why you are personally experiencing this issue. Please make sure to get in touch with Account Support here. But to answer the thread title, one purchase is all that is necessary.
    Community Manager, Lord of the Rings Online
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