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  1. #1

    Pathway for Userpreferences file in New Wine client for 64 bit . **Mac client**

    Hey folks,

    Does anyone know the pathway for the new Preference file with the new Wine client.
    Officer of Southern Cross-1 / Ozraider
    Saralon | Saratank | Folia | Terrawise

  2. #2
    Quote Originally Posted by Mosag View Post
    Hey folks,

    Does anyone know the pathway for the new Preference file with the new Wine client.
    Try: Users-> [your username]->Documents->The Lord of the Rings Online

  3. #3
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    Quote Originally Posted by Mosag View Post
    Hey folks,

    Does anyone know the pathway for the new Preference file with the new Wine client.
    I think is ~/Library/Application Support/com.standingstonegames.lotro/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/The Lord of the Rings Online/UserPreferences.ini

  4. #4
    Quote Originally Posted by amosconi View Post
    I think is ~/Library/Application Support/com.standingstonegames.lotro/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/The Lord of the Rings Online/UserPreferences.ini
    Hey amosconi! You've offered some great support to us Mac users here, so thanks for that!

    I don't have a com.standingstonegames.lotro folder in Application Support, yet I am able to run both the 32bit and 64bit lotro wine clients.

    In Application Support I do have a "com.turbine.lotro" folder with all my old screenshots and a "lotro.keymap" file in it. This folder doesn't appear to have been updated since Jun 4 when the old client stopped working.

    I'm wondering what might be wrong under the surface of my game without this - apparently crucial - folder, and why don't I have one?

  5. #5
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    Quote Originally Posted by Jenara View Post
    Hey amosconi! You've offered some great support to us Mac users here, so thanks for that!

    I don't have a com.standingstonegames.lotro folder in Application Support, yet I am able to run both the 32bit and 64bit lotro wine clients.

    In Application Support I do have a "com.turbine.lotro" folder with all my old screenshots and a "lotro.keymap" file in it. This folder doesn't appear to have been updated since Jun 4 when the old client stopped working.

    I'm wondering what might be wrong under the surface of my game without this - apparently crucial - folder, and why don't I have one?
    Thanks Jenara!

    Have you done you own Wine install? This is not needed for the new client, and will probably complicate things even further than what they are already.

    The new client (v24) from http://live.lotro.com/sites/clientdl.../lotrolive.dmg is a Wine Bottle so once you launch it it will create a windows environment in ~/Library/Application Support/com.standingstonegames.lotro/wineprefix/

    That folder will contains all the files needed to run the Bottle, including the Windows version of LoTRO.

    Let me know…

  6. #6
    Quote Originally Posted by amosconi View Post
    Have you done you own Wine install? This is not needed for the new client, and will probably complicate things even further than what they are already.
    I don't really know how to answer that. I allowed the new client to install itself, and it did ask for permission to install a few things, which I granted. I did not delete my old client before installing the new one.

    Before that however, I have used Crossover Mac to run some Win games that didn't have a Mac option. I didn't know Crossover used Wine, all I did was install it and use it. So maybe there was some Wine stuff already on my machine.

    I haven't a clue why the Application Support > com.standingstonegames.lotro folder wasn't created during the lotro wine client install.

    And I don't know what to do now, if I should delete the whole thing and start over or not. If I do, I'm still stuck with Crossover Mac still being installed, unless I delete that too - which I'm kind of loathe to do.

  7. #7
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    Quote Originally Posted by Jenara View Post
    I don't really know how to answer that. I allowed the new client to install itself, and it did ask for permission to install a few things, which I granted. I did not delete my old client before installing the new one.

    Before that however, I have used Crossover Mac to run some Win games that didn't have a Mac option. I didn't know Crossover used Wine, all I did was install it and use it. So maybe there was some Wine stuff already on my machine.

    I haven't a clue why the Application Support > com.standingstonegames.lotro folder wasn't created during the lotro wine client install.

    And I don't know what to do now, if I should delete the whole thing and start over or not. If I do, I'm still stuck with Crossover Mac still being installed, unless I delete that too - which I'm kind of loathe to do.
    If you see my post about how my installation came to be (https://www.lotro.com/forums/showthr...42#post7938242) I also got asked to install some thing, but reading the message carefully it was saying not to do it, and to leave those details to the software installation.

    Maybe that is the difference: by installing this component you've installed a full wine configuration, that install its data in a different location that the Wine Bottle from SSG…

    One thing you can do is to locate where on your HD are the files LoTRO is using…

    You can use a software like easy find (https://www.devontechnologies.com/apps/freeware), to properly search everywhere on your computer (including inside packages) for "awesomium_process.exe" or "client_local_English.dat" , for example. The first is unique to v24 of the client, while the second is present for both the old and the new client.

    You need to have those files somewhere, otherwise the game would not work.

    if you find hem, we can then look around and see if we can understand what to do next.

  8. #8
    Quote Originally Posted by amosconi View Post
    If you see my post about how my installation came to be (https://www.lotro.com/forums/showthr...42#post7938242)One thing you can do is to locate where on your HD are the files LoTRO is using…

    You can use a software like easy find (https://www.devontechnologies.com/apps/freeware), to properly search everywhere on your computer (including inside packages) for "awesomium_process.exe" or "client_local_English.dat" , for example. The first is unique to v24 of the client, while the second is present for both the old and the new client.

    You need to have those files somewhere, otherwise the game would not work.

    if you find hem, we can then look around and see if we can understand what to do next.
    Gotcha. I use freeware Find Any File, it seems to do the same thing. (Unlike System Find, which finds literally nothing )

    awesomium_process.exe is in: /Applications/LOTRO.app/Contents/Resources/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/awesomium_process.exe

    client_local_English.dat is in: /Applications/LOTRO.app/Contents/Resources/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/client_local_English.dat

    client_local_English.dat is also in: /Applications/lotroLauncher.app/Contents/Resources/lotroclient.app/Contents/Resources/client_local_English.dat

    Does that tell us anything useful?


    PS I may have misspoken earlier. I don't know if the lotro client installer asked to download stuff, or just said it was going to download stuff. My recall of the specifics is lacking. I believe I had to say "ok" or whatever the default was to get it to move along.

  9. #9
    I don't have the standing stones directory in ~/Application. Support either, but I did find that I apparently had this directory.

    /Applications/LOTRO.app/Contents/Resources/wineprefix/drive_c/users/<user name>/My Documents/The Lord of the Rings Online/

    and that is where my preferences file/plugins were needing to be read from.

    It seems like there are two installers floating around. One when Cordovan first announced the client prior to U24 which has a blank background when you open the DMG and then one that just came out that has the LOTRO background. I haven't installed the latter one yet, but will be trying that tonight. Dunno if it matters, but made me wonder.

  10. #10
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    Cool

    Quote Originally Posted by Jenara View Post
    Gotcha. I use freeware Find Any File, it seems to do the same thing. (Unlike System Find, which finds literally nothing )

    awesomium_process.exe is in: /Applications/LOTRO.app/Contents/Resources/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/awesomium_process.exe

    client_local_English.dat is in: /Applications/LOTRO.app/Contents/Resources/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/client_local_English.dat

    client_local_English.dat is also in: /Applications/lotroLauncher.app/Contents/Resources/lotroclient.app/Contents/Resources/client_local_English.dat

    Does that tell us anything useful?


    PS I may have misspoken earlier. I don't know if the lotro client installer asked to download stuff, or just said it was going to download stuff. My recall of the specifics is lacking. I believe I had to say "ok" or whatever the default was to get it to move along.
    Ok, so:

    Your new client has been installed entirely inside the client you downloaded initially. Also for some reason the client name has changed (from "lotroclient" to "LOTRO"). This means that every time I refer to
    Code:
    ~/Library/Application Support/com.standingstonegames.lotro/common/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/
    you should instead refer to
    Code:
    /Applications/LOTRO.app/Contents/Resources/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/
    .
    Alternatively you can do a default installation, which should put all the data in the proper spots.

    What I would do is this:

    1. Move the application temporarily on your desktop.
    2. Download the client again and copy "lotroclient" inside Applications
    3. Launch "lotroclient": it will bounce for a wile and then appear inert for a long while (close to 10 minutes). You can see that is working if you open activity monitor and, in the network tab, look for a "curl" process (the client is using curl to download the Wine installer in ~/Library/Application Support/com.standingstonegames.lotro/common/)
    4. After a bit more you will see some windows, I have shared the screenshots on imgur
    5. click cancel on the dialogs in 2,3 and 4
    6. Select the language and click next in steps 5 and 6
    7. In step 7 leave "Express" selected and continue until the last dialog
    8. In step 11, click either yes or no, depending if you want the hires graphics
    9. The client should start downloading the data files required to run and everything should be in ~/Library/Application Support/com.standingstonegames.lotro/common/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/


    I repeated all the steps above and I got the expected results. I think what might have changed in your case is selecting the custom install in step 7.

    If you have the files being installed as described above, you can now quit the installer to copy the files from the application you have moved to the desktop:

    • Open the package and navigate to /Contents/Resources/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/
    • Select all .dat and .datx files and the "raw" folder and copy them to ~/Library/Application Support/com.standingstonegames.lotro/common/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/
    • Restart the installer, it will take a few more minutes to finalise the installation and we should be good to go.


    Make sure all the steps above are clear before starting and ask away if you have doubts!
    Last edited by amosconi; Jun 06 2019 at 10:16 PM.

  11. #11
    Quote Originally Posted by tanlis View Post
    I don't have the standing stones directory in ~/Application. Support either, but I did find that I apparently had this directory.

    /Applications/LOTRO.app/Contents/Resources/wineprefix/drive_c/users/<user name>/My Documents/The Lord of the Rings Online/

    and that is where my preferences file/plugins were needing to be read from.

    It seems like there are two installers floating around. One when Cordovan first announced the client prior to U24 which has a blank background when you open the DMG and then one that just came out that has the LOTRO background. I haven't installed the latter one yet, but will be trying that tonight. Dunno if it matters, but made me wonder.
    Thanks for the input tanlis. I'm contemplating doing the same. Let us know how it goes!

  12. #12
    Still installing, but I definitely have the com.standingstonegames.lotro directory in ~/Application Support now and the launcher is installing the entire game(all the dat files) in here.

    I hope it moves this into the /Applications folder, but if it doesn't this is bad if you have multiple people playing on the same computer it's going to be a mess. This is what the first client got right, but yet had all the individual stuff also in that folder.

  13. #13
    Quote Originally Posted by amosconi View Post
    Ok, so:

    Your new client has been installed entirely inside the client you downloaded initially. Also for some reason the client name has changed (from "lotroclient" to "LOTRO"). This means that every time I refer to ~/Library/Application Support/com.standingstonegames.lotro/common/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/ you should instead refer to /Applications/LOTRO.app/Contents/Resources/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/. Alternatively you can do a default installation, which should put all the data in the proper spots.

    What I would do is this:

    1. Move the application temporarily on your desktop.
    2. Download the client again and copy "lotroclient" inside Applications
    3. Launch "lotroclient": it will bounce for a wile and then appear inert for a long while (close to 10 minutes). You can see that is working if you open activity monitor and, in the network tab, look for a "curl" process (the client is using curl to download the Wine installer in ~/Library/Application Support/com.standingstonegames.lotro/common/)
    4. After a bit more you will see some windows, I have shared the screenshots on dropbox: https://www.dropbox.com/sh/h5kuvckl9...GHzTJ4j8a?dl=0
    5. click cancel on the dialogs in 2,3 and 4
    6. Select the language and click next in steps 5 and 6
    7. In step 7 leave "Express" selected and continue until the last dialog
    8. In step 11, click either yes or no, depending if you want the hires graphics
    9. The client should start downloading the data files required to run and everything should be in ~/Library/Application Support/com.standingstonegames.lotro/common/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/


    I repeated all the steps above and I got the expected results. I think what might have changed in your case is selecting the custom install in step 7.

    If you have the files being installed as described above, you can now quit the installer to copy the files from the application you have moved to the desktop:

    • Open the package and navigate to /Contents/Resources/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/
    • Select all .dat and .datx files and the "raw" folder and copy them to ~/Library/Application Support/com.standingstonegames.lotro/common/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online/
    • Restart the installer, it will take a few more minutes to finalise the installation and we should be good to go.


    Make sure all the steps above are clear before starting and ask away if you have doubts!
    Thanks for the guidance amosconi, I think I understand. The application you're talking about in Step #1 is the LOTRO thing in my Applications folder, correct? That's the one I'll pull to the desktop and use later to copy over my current in-game settings from. If my understanding is correct, I'm good to go.

    hmm .. I think I'm going to have to delete my old native client install in order to have enough room to download yet another copy of Lotro. Can I just drag it to the trash or is there a better way to remove it and all it's associated files?

  14. #14
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    Quote Originally Posted by tanlis View Post
    I don't have the standing stones directory in ~/Application. Support either, but I did find that I apparently had this directory.

    /Applications/LOTRO.app/Contents/Resources/wineprefix/drive_c/users/<user name>/My Documents/The Lord of the Rings Online/

    and that is where my preferences file/plugins were needing to be read from.

    It seems like there are two installers floating around. One when Cordovan first announced the client prior to U24 which has a blank background when you open the DMG and then one that just came out that has the LOTRO background. I haven't installed the latter one yet, but will be trying that tonight. Dunno if it matters, but made me wonder.
    Thanks tanlis!

    That could indeed explain some incongruences with the installations. And also random crashes experienced by some users.

    I have never seen the first installer, but I would definitely suggest to anyone with weird issues to re-install the client following the steps I provided in my last post in this thread, making sure to use the latest installer.

  15. #15
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    Quote Originally Posted by Jenara View Post
    Thanks for the guidance amosconi, I think I understand. The application you're talking about in Step #1 is the LOTRO thing in my Applications folder, correct? That's the one I'll pull to the desktop and use later to copy over my current in-game settings from. If my understanding is correct, I'm good to go.
    Yes, you are correct Jenara.

    Rather than the settings I would just copy the game data (.dat; .datx; raw folder), but technically any user file is good to go as well.

    The reason for this is that, if there is any problem with the game data, the client is robust enough to re-download it, while with settings files, if there is an error of some kind you could introduce instability in the game.

    About deleting the old client, that should not be necessary. The lotro client is very small (well, few GB…) and then you move all the big files (about 30+ GB rather than downloading them, so the space in the end should be the same.

    As a rule of thumb, howver, always keep at least about 10%-15% of your total HD size free at all times to avoid potential crashes.

  16. #16
    Quote Originally Posted by tanlis View Post
    Still installing, but I definitely have the com.standingstonegames.lotro directory in ~/Application Support now and the launcher is installing the entire game(all the dat files) in here.

    I hope it moves this into the /Applications folder, but if it doesn't this is bad if you have multiple people playing on the same computer it's going to be a mess. This is what the first client got right, but yet had all the individual stuff also in that folder.
    wow .. that can't be right, can it? That would really mess with my Backups, since I DO want to back up the Application Support folder, but I never backup the Lotro game itself. Thoughts?

    I'm thinking we need a blue name to tell us where these files are *supposed* to be, and determine whether the installer is putting them in the right place(s).
    Last edited by Jenara; Jun 06 2019 at 09:30 PM. Reason: change update to backup

  17. #17
    You can add the ~/Application Support/com.standingstonegames.lotro/common/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online. This will only ignore where the game is installed and not miss your preferences/plugins. It'll also get some stuff for Wine, but least not the game dat files.

  18. #18
    Quote Originally Posted by tanlis View Post
    You can add the ~/Application Support/com.standingstonegames.lotro/common/wineprefix/drive_c/Program Files (x86)/StandingStoneGames/The Lord of the Rings Online. This will only ignore where the game is installed and not miss your preferences/plugins. It'll also get some stuff for Wine, but least not the game dat files.
    I must be misunderstanding something. Didn't you say the install is putting the game dat files into the Application Support path? If so, then backing up the Application Support folder (which I currently do) would grab all the .dat files too, wouldn't it? It seems highly irregular to have gigabytes of game files in the Application Support folder. I hope I'm misunderstanding!

  19. #19
    Yes, it is. I don't know what backup program you're using, but if you're using Time Machine you can exclude that individual directory, so you won't get all of the .dat files.

    Yes, it is very bad for the files to be in there. Application Support is supposed to just be for customizations, preferences, things just related to that program and you.

  20. #20
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    Quote Originally Posted by Jenara View Post
    wow .. that can't be right, can it? That would really mess with my Backups, since I DO want to back up the Application Support folder, but I never backup the Lotro game itself. Thoughts?

    I'm thinking we need a blue name to tell us where these files are *supposed* to be, and determine whether the installer is putting them in the right place(s).
    Unfortunately, tanlis worries are founded.

    The original installer of V24 (and the installer previous to that) installed all the data inside the application proper, which created a file very big (about 38 GB total) but with everything in it.

    This is also what Apple requires in its guidelines for programmer, by the way…

    The new client is really small (1.7 MB) and treats the real app and the game data as support files, which are correctly stored in ~/Library/Application Support/

    I agree that the previous configuration was better and I do not understand why of this change.

    The main issue, however is not about the data backup (as tanlis said the path can be added to Time machine so it is backed up anyway) but the multiuser experience: since now the application is de facto inside user space rather than in /Applications/ two users on the same computer will have to download (or at least copy) the 38 GB of data twice, once in each user folder.

    And the most infuriating thing about this all, is that every time SSG decide to change the data path, it force you to download everything again when it would be really simple to write a script in the installer to move existing data from the older to the new location…

  21. #21
    Quote Originally Posted by tanlis View Post
    Yes, it is. I don't know what backup program you're using, but if you're using Time Machine you can exclude that individual directory, so you won't get all of the .dat files.

    Yes, it is very bad for the files to be in there. Application Support is supposed to just be for customizations, preferences, things just related to that program and you.
    ahh, thanks for the clarification. I missed the "exclude that specific path" part of your message.

    I really think SSG needs to rethink where they're putting the game files. I don't know a lot, but I know that preferences and settings are personal and belong in App Support, while game data is common and needs to be elsewhere. It would seem that was their intent, since they do ask you to drag the installer into the system's Applications folder not the user's Application Support folder. Hopefully they'll get it sorted out.

  22. #22
    Quote Originally Posted by amosconi View Post
    And the most infuriating thing about this all, is that every time SSG decide to change the data path, it force you to download everything again when it would be really simple to write a script in the installer to move existing data from the older to the new location…
    Yes, but the most infuriating thing is the lack of communication, the lack of working with the Mac community, and the lack of giving us some heads up.

    This could of been a whole more digestible if SSG had informed us ahead of time and worked with us to resolve issues and get it right instead of just throwing the new client out there like we should be lucky to have anything and then throw out a whole different one and not bothering to tell us anything.

    They are doing the bare minimum(and I understand why), but it's not how you treat your customer base.

  23. #23
    Quote Originally Posted by tanlis View Post
    Yes, but the most infuriating thing is the lack of communication, the lack of working with the Mac community, and the lack of giving us some heads up.

    This could of been a whole more digestible if SSG had informed us ahead of time and worked with us to resolve issues and get it right instead of just throwing the new client out there like we should be lucky to have anything and then throw out a whole different one and not bothering to tell us anything.

    They are doing the bare minimum(and I understand why), but it's not how you treat your customer base.
    This I agree with 100%. I love playing lotro. I love that SSG is trying to offer a viable way for players to play on a mac outside of dual booting (something I will not do, for many reasons). But this change could have been, *should have been* announced broadly, via the Launcher and/or email with a link to more info, in advance, so that we could download early and be ready.

    Saying "they told us" via a single post - on the forums only! - forums that many, including me, do not visit regularly if at all, is a cop out. This has a MAJOR impact on mac users, some number of whom still cannot get into the game, or can't play because of constant crashing and freezing. Steam installs aren't even supported with a wine client yet. Not to mention that the old native client went ahead and upgraded, only to find out it won't run and was never intended to! It's an update for Windows users, a wholly changed game for mac users.

    All of us pay the same money for VIP, expansions, Lotro Points, etc. Having been with the game when it was Turbine, living through the hell that was WB, then having many of the old Turbinites form a new company to keep the games alive, I expected more. It's honestly hard for me to believe they botched this so badly. And more, that we have seen no acknowledgement of, or apology for, this mess.

    I do feel for, and appreciate, Cydrith and Cordovan taking the brunt of the heat and trying to get a handle on it. And I believe all the issues will be resolved eventually. But that doesn't change the lack of customer concern and support shown in this roll out.

  24. #24
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    Quote Originally Posted by Jenara View Post
    This I agree with 100%. I love playing lotro. I love that SSG is trying to offer a viable way for players to play on a mac outside of dual booting (something I will not do, for many reasons). But this change could have been, *should have been* announced broadly, via the Launcher and/or email with a link to more info, in advance, so that we could download early and be ready.

    Saying "they told us" via a single post - on the forums only! - forums that many, including me, do not visit regularly if at all, is a cop out. This has a MAJOR impact on mac users, some number of whom still cannot get into the game, or can't play because of constant crashing and freezing. Steam installs aren't even supported with a wine client yet. Not to mention that the old native client went ahead and upgraded, only to find out it won't run and was never intended to! It's an update for Windows users, a wholly changed game for mac users.

    All of us pay the same money for VIP, expansions, Lotro Points, etc. Having been with the game when it was Turbine, living through the hell that was WB, then having many of the old Turbinites form a new company to keep the games alive, I expected more. It's honestly hard for me to believe they botched this so badly. And more, that we have seen no acknowledgement of, or apology for, this mess.

    I do feel for, and appreciate, Cydrith and Cordovan taking the brunt of the heat and trying to get a handle on it. And I believe all the issues will be resolved eventually. But that doesn't change the lack of customer concern and support shown in this roll out.
    I posted a "formal" post with what to do to complete the installation successfully: https://www.lotro.com/forums/showthr...ons-Client-V24. Let's hope it helps solving a bit of issues…

 

 

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