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  1. #1

    won't open mac client because developer identity can't be confirmed

    I just downloaded the current mac client since after the u24 update I had gotten a message saying I couldn't open the game because I didn't have a current version of the client. So once I had downloaded the new client I tried to load the launcher and got the message that the game can't be opened "because the identity of the developer cannot be confirmed". I unfortunately have the High Sierra OS where there is NO option to accept apps from unidentified developers. I check the apple community online for suggestions but their suggestions didn't make sense. I went to Finder to look at the app file and the date on the file is May 13, 2015. That doesn't seem right for an app that was just downloaded as the new version. Any suggestions?

    I just found this after more searching. It may be helpful to someone else with the same problem. http://osxdaily.com/2015/07/15/add-r...line-mac-os-x/
    Last edited by Manna2; Jun 04 2019 at 03:30 PM.

  2. #2
    happened to me - should be able to open anyway from system prefs? next problem seems to be it triggers a complete re-install?

  3. #3

    You Can Open It Anyway

    Go to "System Preferences" (the silver box icon with the gear inside) and click on the "Security & Privacy" icon.

    Inside of "Security & Privacy" there will be four tabs at the top. Be sure you've clicked on "General." (It should default to this option.)

    At the bottom of the window it will tell you that lotroclient.dmg couldn't be opened because it wasn't trust. There will be a button that says something like "Open Anyway." Clicking on this button will force your system to open the file.

    Good luck!

  4. #4
    Yes, the game being unsigned causes a number of problems on current macOS versions, from not being able to open it in the first place to the repeated prompts to allow access to the microphone. Devs, please, please sign and notarize it. Every app on the App Store manages to do this.

    https://developer.apple.com/library/...roduction.html
    https://developer.apple.com/document...e_distribution

  5. #5
    Quote Originally Posted by Formengil View Post
    Yes, the game being unsigned causes a number of problems on current macOS versions, from not being able to open it in the first place to the repeated prompts to allow access to the microphone. Devs, please, please sign and notarize it. Every app on the App Store manages to do this.

    https://developer.apple.com/library/...roduction.html
    https://developer.apple.com/document...e_distribution
    Thank you for explaining this! I wondered why I got a pop up with each game launch asking that question. That was annoying, but it came before the game loaded so it was workable. With the new client the question is asked multiple times, popping up during the game and causing havoc with what you're doing. Clicking either button has zero effect, it just asks again later. This really needs to get fixed!

  6. #6
    Quote Originally Posted by nathanjthompson21 View Post
    Go to "System Preferences" (the silver box icon with the gear inside) and click on the "Security & Privacy" icon.

    Inside of "Security & Privacy" there will be four tabs at the top. Be sure you've clicked on "General." (It should default to this option.)

    At the bottom of the window it will tell you that lotroclient.dmg couldn't be opened because it wasn't trust. There will be a button that says something like "Open Anyway." Clicking on this button will force your system to open the file.

    Good luck!
    I'm having the same issue except there is no open anyway option in system preferences. I'm running Mojave. Does anyone have screencaps of this menu?

  7. #7
    Join Date
    Mar 2007
    Location
    Utah
    Posts
    133
    Quote Originally Posted by nathanjthompson21 View Post
    Go to "System Preferences" (the silver box icon with the gear inside) and click on the "Security & Privacy" icon.

    Inside of "Security & Privacy" there will be four tabs at the top. Be sure you've clicked on "General." (It should default to this option.)

    At the bottom of the window it will tell you that lotroclient.dmg couldn't be opened because it wasn't trust. There will be a button that says something like "Open Anyway." Clicking on this button will force your system to open the file.

    Good luck!
    This doesn't work as it won't even let you open the DMG file for the reasons everyone stated above. It's not about the actual installer opening, it's about attempting to even open the DMG file.

 

 

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