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  1. #1
    Join Date
    Jul 2014
    Posts
    193

    Update 20 Performance

    Hey everyone. We are aware of the lag issues occurring in the new U20 regions and are working on a solution.


    Update: We will be making changes to live servers shortly in response to the lag seen in areas of the Update 20 landscape. We will continue to monitor both client- and server-based lag from there, and are planning a patch for early next week.
    Last edited by DrOctothorpe; Mar 22 2017 at 06:49 PM.

  2. #2
    Join Date
    Oct 2014
    Location
    Texas
    Posts
    42

    Thumbs up

    Quote Originally Posted by DrOctothorpe View Post
    Hey everyone. We are aware of the lag issues occurring in the new U20 regions and are working on a solution.
    Great to have an announcement from someone.

  3. #3
    Quote Originally Posted by Vorador View Post
    Great to have an announcement from someone.
    This is an announcement? One sentence and that's it. It only took several threads, tickets, in-game chat... to write: Hello. We know #### is going on, wait.
    Yeah, thank you Gods from above.
    What about lost time on VIPs unable to move, let alone play, what about lost time on various buffs and accelerators, what about... Is anyone even considering there should be something out there for the people still in this game?


    And yeah, BR wasn't laggy, but there han't been a larger population on it either. I had to test a fellowship instance with only 2 other people.

  4. #4
    Join Date
    Oct 2014
    Location
    Texas
    Posts
    42
    Quote Originally Posted by Gandalphor View Post
    This is an announcement? One sentence and that's it. It only took several threads, tickets, in-game chat... to write: Hello. We know #### is going on, wait.
    Yeah, thank you Gods from above.
    What about lost time on VIPs unable to move, let alone play, what about lost time on various buffs and accelerators, what about... Is anyone even considering there should be something out there for the people still in this game?


    And yeah, BR wasn't laggy, but there han't been a larger population on it either. I had to test a fellowship instance with only 2 other people.
    You really should settle down, your whiny text is all I'm seeing in the new posts threads...

  5. #5
    Quote Originally Posted by Vorador View Post
    You really should settle down, your whiny text is all I'm seeing in the new posts threads...
    Maybe. Or maybe you should get a bit annoyed if you're paying this. Because if not for people who let others pull the wool over their eyes and for whatever someone has done to them they say "It's fine" maybe we wouldn't be in this mess. React to a bad service for once in your life and show that you have a pair.

  6. #6
    Join Date
    Oct 2014
    Location
    Texas
    Posts
    42
    Quote Originally Posted by Gandalphor View Post
    Maybe. Or maybe you should get a bit annoyed if you're paying this. Because if not for people who let others pull the wool over their eyes and for whatever someone has done to them they say "It's fine" maybe we wouldn't be in this mess. React to a bad service for once in your life and show that you have a pair.
    It does affect me, I have reacted to bad service plenty in my life. Not to a game service that I pay $10 a month to play. I've played games before that were down for 1-2 weeks at a time for serious issues, I joined in with everyone else to complain about that and we ended up with the same amount of time lost added to our sub. This is not one of those times as there are really only 2 areas that are somewhat unplayable for me and I can still hop on an alt and go do something else. Yes, it does suck but this is day 2 of the update and there are so many people rushing to the endgame areas that are causing this lag. I don't know the technical problem and I don't really need to know it, I'm just glad they are working on it.

  7. #7
    Join Date
    Jun 2011
    Location
    United Kingdom
    Posts
    2,467
    Quote Originally Posted by Vorador View Post
    You really should settle down, your whiny text is all I'm seeing in the new posts threads...
    Oh look, another I-have-nothing-to-contribute-but-I'm-tired-of-all-the-negativity-please-go-away post. My favorite.

  8. #8
    Join Date
    Jun 2011
    Location
    127.0.0.1
    Posts
    113
    Guess it's the multiple rep-item 24/24 farm raids in Lang Rhuven which are killing the servers now... Yesterday the new areas were busy but lag was no where as bad as it is now. Game is barely playable.
    Andahlia (105BRG) - Annare (105MNS) - Grimdhaz (105RNK) - Grimdoin (105GDN)
    Grimdoir (105CHM) - Tommelhood (105HNT) - Willegart (105WDN)

  9. #9
    Join Date
    Oct 2014
    Location
    Texas
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    42
    Quote Originally Posted by bucko39 View Post
    Oh look, another I-have-nothing-to-contribute-but-I'm-tired-of-all-the-negativity-please-go-away post. My favorite.
    You're welcome.

  10. #10
    Join Date
    Nov 2008
    Location
    Lords Valley, PA
    Posts
    2,758
    Quote Originally Posted by Vorador View Post
    You really should settle down, your whiny text is all I'm seeing in the new posts threads...
    Just do like me, put them on your ignore list and then you only have to put up with seeing their name.

  11. #11
    Quote Originally Posted by Vorador View Post
    Great to have an announcement from someone.
    It's probably because of people like you the game is in such a state that it is now, because this kind of behavior from devs should not be encouraged.

    The game has been in the sorriest state that it has ever been for the past week (NI and now Dagorlad), there's been many threads and ingame complaints about this and what SSG does is give a useless response that no serious customer wants to hear.

    I want to hear an apology for my lost time and a reason for my renewing my sub which I cancelled today.

    Seriously though, you guys could use a PR. After such a mess, not even a word about being sorry.


  12. #12
    Quote Originally Posted by DrOctothorpe View Post
    We are aware
    really? and you werent "aware" before the launch?

  13. #13
    You didn't test?
    You assumed everyone had 0 latency?

    And you need to stop making quests which consist of standing around waiting to click on things and then waiting 10 minutes while soldiers, scouts etc. pop out of hiding prompted by an RNG.

    Quick Boo! We need to buy a bigger hamster!
    105s: Aedfrith (HN), Aldnoth (CP), Brai (RK), Hrolfdan (MN), Aeldfryd (WD), Morriarty (CH), Aednoth (LM), Mishhar (BR), Hraldan (GR), Rummbold (BG). Tinies - Rumbelina (MN), Aenghus (CP)
    Rangers of Eriador (officer), ex-Snowbourn now Laurelin - A Noob for All Seasons

  14. #14
    You'd better find a solution soon. People won't stick around if they can't play the game. Can't believe you did not stress test this update. Please get new servers.

  15. #15
    Join Date
    Jun 2011
    Location
    UK
    Posts
    288
    Sigh, Evernight was lagging all weekend in North Ilthilien and releasing U20 has just transferred that lag to Dagorland and made it worse

    Actually, Evernight seems to be totally broken for me currently. I froze for about 5 minutes trying to collect a wheel in dagorland, then tried to log out, but nothing happened, tried again, still nothing happened. So I killed the client and now logging back into Evernight I'm stuck on "Cleaning Up Old Connection" for several minutes. So now off to play a game that actually works.

  16. #16
    Quote Originally Posted by Aedfrith View Post
    You didn't test?
    I didn't see any lag on Bullroarer for example.

  17. #17
    Quote Originally Posted by Wanderv View Post
    I didn't see any lag on Bullroarer for example.
    I can second this. When they tested, there wasn't an issue, this is clearly an unexpected problem. I just assumed the lag was due to it being the first day of a new (majorly anticipated) region, so everyone is coming out of hibernation to play it, and will sort itself out once things calm down.

  18. #18
    Join Date
    Mar 2007
    Location
    Illinois
    Posts
    1,003
    Quote Originally Posted by PrinceOfVagabonds View Post
    I can second this. When they tested, there wasn't an issue, this is clearly an unexpected problem. I just assumed the lag was due to it being the first day of a new (majorly anticipated) region, so everyone is coming out of hibernation to play it, and will sort itself out once things calm down.
    Wasn't an issue my ###! North Ithilien was lagging like hell the week before update 20 and they didn't see a problem then??? and now yeah new region and a 2nd ton of people flooding it. They should have looked into the lag WAY before today. Sooooo Glad I cancelled my subscription last night.

  19. #19
    I was playing my LM on Laurelin and things were lagging pretty badly. Skills would delay going off, rubberbanding, etc. I stepped into and out of the water in the slag hills to get to Aragorn and the poison damage never went away, even after a couple of minutes. Finally had to log the character to prevent death. Not going back to Dagorlad any time soon. Or the festival. I have been VIP almost since I began playing this game, but if I can't play it with a reliable level of quality, that may very well change.

  20. #20
    I still can't play (because on a business trip) but my friends said that people raid landscape mobs for loot. I remember on russian servers when Riders of Rohan was released people farmed Harwick to death, to death of servers. That was time of awful lag. Look's like new devs repeat old mistake. So 'fix' should be gameplay one not technical.

  21. #21
    Quote Originally Posted by Aedfrith View Post
    You didn't test?
    You assumed everyone had 0 latency?

    And you need to stop making quests which consist of standing around waiting to click on things and then waiting 10 minutes while soldiers, scouts etc. pop out of hiding prompted by an RNG.

    Quick Boo! We need to buy a bigger hamster!
    They tested - although notably more limited than usual. But they got feedback on bad lag from the low-populated Bullroarer. This was predictable.

  22. #22
    This is all about profit. The sale. The reduction in servers. The years long lag issues. etc etc. Lately I've noticed longer response times from GM's and less willingness to resolve issues. Instead they are starting to quote "policy". Rewards for dailies are being reduced and seem uneven even between similarly leveled toons. This all smacks of cost cutting. However most players in LOTRO have spent surprising sums over the years playing this game and deserve better. Where did the profits go and why aren't we not getting our moneys worth?

  23. #23
    Quote Originally Posted by DrOctothorpe View Post
    Hey everyone. We are aware of the lag issues occurring in the new U20 regions and are working on a solution.
    The problem lies in the piss-poor design for reputation gains in this update. Open world mob drops for the insane number of reputation items (or other rare items in past releases) needed would never lead to hundreds of characters farming one spot, we've never seen that happen ever before. On my server alone there are several raids along with people multiboxing alts who are just standing around to collect loot. Layers not really doing anything to help it either. Then next the solution will be to nerf the drop rates and punish everyone who didn't join in the lagfest on day one and just quested normally, the typical reward bad behaviour that always happens.

  24. #24
    I guess I'm one of the few who is not experiencing any lag in the new region. I can ride on my warsteed from one end of the map to the other without any hiccups. Something I'm not able to do in before battle Minas Tirth and Pellennor fields.

  25. #25
    The lag is caused by players farming the new fellowship areas for rep items and crafting mats for the new rep vender items.

 

 
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