Hello, as i had absolutely no answers from the technical team on the technical forum, I put my post here as it is a store concern also : can’t access to the store and can’t buy anything.
I have been very patient for over 5 months, and my concerns are still not solved. I am still receiving the same generic Email from turbine.
I am on this game since the very begin (since the beta so at least 7 years) always very happy with the service (to be honest I was lucky as I never had any problems). Others persons seem to have same problems with same ‘no-solution’. It’s very sade… Turbine powered by fan… should be Turbine products wind to his fans in my opinion…
What I would like to have now, it is a clear answer from Turbine in order to know if I leave for another game right now. Because the same automated message like the one you sent in loop is quite boring and is quite unprofessional.
-just wondering : do you realize that if this issue generalizes to all players you will no longer be able to make money? Maybe you will be more professional at this time ?-