Welcome back Rowan!
Originally Posted by Rowan
And may I take this opportunity to thank you for always being someone who would engage with the community in the past (whether on the forums, or community videos etc). I hope your return to LOTRO and the new position still allows you to engage with the community and put a more public face on the senior hierarchy of the LOTRO team.
While I know you are one who wouldn't want to give out false hope or promises, or set unrealistic expectations for the future of LOTRO, sometimes all the community wants/needs is a little clarification and assurance on certain issues that are important to them. I hope that - within the obvious limitations that go with the job, of course - you are able to be as open and honest about the future direction of the game as possible.
We - the community - don't necessary need to know WHAT is coming, or WHEN it is hoped to be released, sometimes just the reassurance that it's in the plans will go a long way to making people happy. So for example, although no new traditional instances are planned for 2014, going on the record to state that it is planned (if not necessarily promised) that a new cluster would be released in 2015 rather than leaving things in the dark would help to soften the blow and reassure those of us concerned about this issue. The same would hold true for any issue in the game.
Communication is the key to customer satisfaction. I hope we will have more of it with you at the helm, and look forward to reading any more information you are able to share about the plans for LOTRO in the future.
[SIZE=3][b]Leader of [COLOR="#FFD700"]The Rangers of Eriador[/COLOR], Snowbourn[/b][/SIZE]
[color=#00BF00]Brya, Balthelion, Fyore, Iarngard, Madic, Eoradain, Trystana, Pendalas, Kharmul, Arkunir, Holibrand, Tifridh, Freawyn, Adlanniel, Tiraniel, Lilija, Theda[/color]
[URL="http://www.youtube.com/playlist?list=PL0szyANQhriMn42fCDdke1EMAOcdzmr9v"]Let's Play LOTRO (YouTube Series)[/URL] ~ [URL="https://www.lotro.com/forums/showthread.php?461498-The-Rangers-of-Eriador"]Kin Info/Recruitment[/URL]