I had a Deluxe house that had been closed due to non-payment of upkeep, so I decided to abandon it and relocate to a different neighborhood. Once I abandoned the house, I received a notification that simply stated "Items in Escrow," or something to that effect. I purchased a new house, but when I click the Escrow Broker to retrieve my items, but nothing happens. So now I'm missing two chests worth of items, not to mention the decor for the interior and exterior of my house.
I did the abandon/new purchase over five days ago, and I checked the Escrow Broker for my old neighborhood and new neighborhood, just in case. So ultimately, did buying a different house effectively delete my housing-stored items and decor? Or is there just a bug where it isn't appearing?