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  1. #26
    Join Date
    Mar 2007
    Posts
    2,814
    I thought I might pop in and let you all know that another game I play that has servers on the east coast is also having severe issues, so bad that I had to give up and log off. My guess is that one or more of the jumps along the route to both game's severs is having issues, possibly due to the winter storm.
    R.I.P. Big E

  2. #27
    Join Date
    Jul 2013
    Location
    KY USA
    Posts
    29

    Same Disconnect Here

    I can confirm I have been having the same issue with my characters on both Meneldor and Withywindle freezing in place except for being able to turn in a circle. Mobs and Npc's still move. Then I get the Disconnected from Server--Quit screen. Both last night and this evening. I'm also in Kentucky and we have severe winter weather all over this area of the country. Relieved to hear it is most likely the weather affecting Turbine's servers and not a game or computer issue! Still, could Mother Nature please let up so I can go back to Middle Earth! /mourn

  3. #28
    problem is even though i'm getting this issue i doubt anything will be done anytime soon about it since a lot of people can still play

  4. #29
    Join Date
    Mar 2007
    Location
    Australia
    Posts
    1,896
    I wonder if it is between people in certain areas and Turbine? We have had lots of people on in our kin today and no one seems to be having issues, but we are mostly Oceanic (on Elindilmir).
    The Balrog lives!! Oh, and give MECCG a try.

    [charsig=http://lotrosigs.level3.turbine.com/04208000000002be0/01008/signature.png]Eladrath[/charsig]

  5. #30
    Quote Originally Posted by trcanberra View Post
    I wonder if it is between people in certain areas and Turbine? We have had lots of people on in our kin today and no one seems to be having issues, but we are mostly Oceanic (on Elindilmir).
    probably it since a lot of the east coast is getting hit with a snow storm could be the problem but hard to say

    myself i'm in kentucky and have the same issue

  6. #31
    Join Date
    Sep 2013
    Posts
    15
    So snow and ice broke our lotro?

    Looks like Saruman wins after all, we'll never cross the misty mountains now.

  7. #32
    I didn't give my location on my original post, I'm in Nebraska, cold but sunny for weather here.

  8. #33
    I've been playing all day on Elendimir without any problems, though another thread reported being repeatedly disconnected from our server. I suspect, as others suggested, that weather (not at Turbine's servers, but somewhere between them and those having issues, may be the problem. If it were at Turbine's location, I also would have been disconnected.

    I connect from the west coast.
    Casual R Us - Garatha

  9. #34
    Join Date
    Jan 2007
    Location
    4 Wending Way, Haremead, The Shire
    Posts
    104
    Quote Originally Posted by Rubilee View Post
    I can confirm I have been having the same issue with my characters on both Meneldor and Withywindle freezing in place except for being able to turn in a circle. Mobs and Npc's still move. Then I get the Disconnected from Server--Quit screen. Both last night and this evening.
    I've had the same problem, both last night and tonight, and I'm on Vilya. Tonight I was fellowed with two others and neither of them had a problem. So far I've only had this happen when I'm in one of the new areas. I'm fine anywhere else, including in Big Battles.

    I'm in North Carolina and it was like summer here today (almost 80 degress) so no nasty weather for us. One of the people I was fellowed with tonight is also from NC, although not close to me.

    I have Time-Warner.

    If anyone wants to send us a little snow down here in the Carolinas, we'd love it!

  10. #35
    Quote Originally Posted by Aeralond View Post
    If that is true than that's the server I'd be connecting to being in Columbus, OH.
    Same here across any of the servers; Washington C. H. Ohio, Time Warner

  11. #36
    Another Central Ohio adventurer that cannot stay connected.

  12. #37
    Join Date
    May 2009
    Posts
    20
    I continue to experience the same issues this morning. I noticed that a number of people mentioned using Time Warner as their provider. I am also using Time Warner.

  13. #38
    A whole two days now. I need a fix I tell ya. Anyone have any suggestions as to where I can throw good money after bad other then this mess?

  14. #39
    I've been having the same issue for the past two days. Cannot stay connected for more than a few minutes. My ISP is Time warner as well. Is that the same for everyone on this thread? I did a tracert map with pingplotter. Looks like I'm getting a ton of packet loss at altas.cogentco.com. I contacted them and that said that it looks like my ISP is deprioritizing the ICMP traffic. I've talked to 3 other guys in my local area. Two don't have any problems. The third guy is having the same problem and he is hitting the exact same hops as me.

    Can you guys run the same ping plot and see if you are hitting the same routes? In bold below is where the packet loss happens.

    1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms Oxanar.nc.rr.com [192.168.1.1]
    2 24 ms 23 ms 38 ms 24 ms 27 ms 40 ms 14 ms 32 ms 30 ms 12 ms cpe-075-177-176-001.nc.res.rr.com [75.177.176.1]
    3 9 ms 12 ms 10 ms 10 ms 30 ms 9 ms 9 ms 11 ms 9 ms 11 ms xe-2-2-2.rlghnca-rtr1.nc.rr.com [66.26.45.97]
    4 14 ms 14 ms 12 ms 13 ms 11 ms 15 ms 12 ms 14 ms 14 ms 9 ms ae19.rlghncpop-rtr1.southeast.rr.com [24.93.64.0]
    5 21 ms 21 ms 20 ms 18 ms 20 ms 19 ms 17 ms 18 ms 18 ms 18 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
    6 18 ms 17 ms 19 ms 16 ms 17 ms 18 ms 18 ms 19 ms 18 ms 16 ms [107.14.19.133]
    7 N/A N/A 69 ms 70 ms 73 ms 69 ms 61 ms 67 ms 66 ms 74 ms te0-13-0-23.ccr41.iad02.atlas.cogentco. com [154.54.13.157]
    8 N/A N/A N/A 71 ms N/A N/A 62 ms N/A N/A 72 ms be2112.mpd22.dca01.atlas.cogen tco.com [154.54.5.234]
    9 N/A 82 ms 76 ms N/A N/A N/A 66 ms N/A N/A 80 ms be2148.ccr21.jfk02.atlas.cogen tco.com [154.54.31.118]
    10 N/A 86 ms 83 ms N/A N/A N/A N/A N/A N/A 85 ms be2097.ccr22.bos01.atlas.cogen tco.com [154.54.30.118]
    11 226 ms 88 ms N/A N/A N/A 81 ms 73 ms N/A 196 ms 86 ms te3-2.ccr01.bos06.atlas.cogentco.c om [154.54.46.130
    ]
    12 31 ms 30 ms 31 ms 29 ms 30 ms 31 ms 31 ms 32 ms 31 ms 30 ms [38.122.52.50]
    13 29 ms 31 ms N/A 30 ms N/A 29 ms N/A 30 ms N/A 30 ms border1.te8-1-bbnet2.bsn003.pnap.net [63.251.128.107]
    14 30 ms 29 ms 28 ms 27 ms 29 ms 30 ms 30 ms 31 ms 30 ms 28 ms turbine-7.border1.bsn003.pnap.net [64.95.76.202]
    15 29 ms 31 ms 29 ms 30 ms 31 ms 29 ms 29 ms 30 ms 29 ms 30 ms [74.201.102.154]
    16 30 ms 29 ms 31 ms 34 ms 29 ms 30 ms 30 ms 31 ms 30 ms 28 ms [74.201.102.12]
    [charsig=http://lotrosigs.level3.turbine.com/0320200000001434a/01008/signature.png]Nimoxarion[/charsig]

  15. #40
    Join Date
    May 2009
    Posts
    20
    1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms www.asusnetwork.net [192.168.1.1]
    2 23 ms 22 ms 15 ms 21 ms 24 ms 55 ms 24 ms 23 ms 74-130-136-1.dhcp.insightbb.com [74.130.136.1]
    3 14 ms 8 ms 8 ms 7 ms 7 ms 8 ms 8 ms 8 ms 74-128-45-237.dhcp.insightbb.com [74.128.45.237]
    4 9 ms 10 ms 11 ms 9 ms 10 ms 7 ms 11 ms 10 ms [65.29.31.42]
    5 27 ms 24 ms 21 ms 23 ms 20 ms 21 ms 24 ms 22 ms be24.clevohek01r.midwest.rr.co m [65.189.140.166]
    6 28 ms 30 ms 31 ms 31 ms 29 ms 30 ms 32 ms 28 ms ae-3-0.cr0.dca20.tbone.rr.com [66.109.6.70]
    7 33 ms 28 ms 29 ms 29 ms 28 ms 28 ms 29 ms 29 ms so-1-1-1.a0.alb75.tbone.rr.com [66.109.1.49]
    8 36 ms 71 ms 68 ms 70 ms 75 ms 70 ms 66 ms 69 ms te0-16-0-23.ccr41.iad02.atlas.cogentco. com [154.54.10.209]
    9 N/A N/A N/A N/A N/A N/A N/A 71 ms be2177.ccr22.dca01.atlas.cogen tco.com [154.54.41.206]
    10 N/A N/A N/A 77 ms N/A 78 ms N/A 78 ms be2149.ccr22.jfk02.atlas.cogen tco.com [154.54.31.126]
    11 46 ms 70 ms N/A N/A N/A N/A N/A 83 ms be2096.ccr22.bos01.atlas.cogen tco.com [154.54.30.42]
    12 N/A 67 ms 75 ms 82 ms 92 ms 84 ms N/A 83 ms te3-4.ccr01.bos06.atlas.cogentco.c om [154.54.46.134]
    13 45 ms 41 ms 41 ms 40 ms 46 ms 41 ms 42 ms 42 ms [38.104.252.70]
    14 40 ms 40 ms 40 ms N/A 42 ms N/A N/A 41 ms border1.te7-1-bbnet1.bsn003.pnap.net [63.251.128.43]
    15 40 ms 41 ms 41 ms 42 ms 42 ms 41 ms 40 ms 41 ms turbine-7.border1.bsn003.pnap.net [64.95.76.202]
    16 41 ms 39 ms 40 ms 41 ms 41 ms 42 ms 41 ms 41 ms [74.201.102.154]
    17 42 ms 40 ms 41 ms 40 ms 41 ms 41 ms 41 ms 40 ms [74.201.102.12]

  16. #41
    Same problem here, both yesterday and today. I'm in NC, play on Windfola, and Time Warner is my ISP. Was able to submit an ingame bug report after several tries, then my game froze and I got kicked off again. I have no idea how to run a ping plot, and the results posted were gibberish to me. I'm not having issues with any other Internet applications. If it's the weather, it's supposed to clear up in the next few days, so maybe I'll be able to get back on line.

  17. #42
    Carelien, go to http://www.pingplotter.com/. Hit the download button on the right. Hit the pingplotter standard link. It's free. Once installed, run it and enter gls.lotro.com in the top right box. Now hit trace in the bottom right box. Let it run for 5 to ten minutes. Stop it and then click edit on top left and got to copy as text. Post that here.
    [charsig=http://lotrosigs.level3.turbine.com/0320200000001434a/01008/signature.png]Nimoxarion[/charsig]

  18. #43
    Join Date
    Oct 2011
    Location
    North Carolina
    Posts
    252
    Quote Originally Posted by Ealisaid View Post

    If anyone wants to send us a little snow down here in the Carolinas, we'd love it!

    ./gasp SHAME ON YOU!! Don't jinx us with snow! ;P

  19. #44
    Join Date
    Nov 2010
    Posts
    14
    So hope someone from Turbine will ever see this thread. I also use Time Warner. Maybe a Time Warner problem, not Turbine.

    Target Name: gls.lotro.com
    Date/Time: 12/7/2013 12:07:26 PM to 12/7/2013 12:09:41 PM

    1 1 ms 4 ms 2 ms 2 ms 3 ms 4 ms 4 ms 2 ms 2 ms 1 ms [192.168.1.1]
    2 * * * * * * * * * * [-]
    3 33 ms 17 ms 15 ms 100 ms 13 ms 30 ms 51 ms 24 ms 13 ms 30 ms be22-1116.blasohdp01r.midwest.rr.co m [65.25.147.56]
    4 33 ms 21 ms 17 ms 70 ms 43 ms 28 ms 37 ms 34 ms 33 ms 41 ms be28.clmkohpe01r.midwest.rr.co m [65.29.1.44]
    5 33 ms 35 ms 28 ms 45 ms 28 ms 28 ms 26 ms 42 ms 49 ms 58 ms ae-4-0.cr0.chi30.tbone.rr.com [66.109.6.68]
    6 56 ms 23 ms 25 ms 29 ms 24 ms 28 ms 31 ms 26 ms 33 ms 27 ms [66.109.1.40]
    7 45 ms 80 ms 74 ms 46 ms 60 ms 82 ms 40 ms 44 ms 48 ms 74 ms [216.1.123.21]
    8 78 ms 83 ms 50 ms 47 ms 48 ms 52 ms 49 ms 76 ms 59 ms 80 ms 207.88.14.193.ptr.us.xo.net [207.88.14.193]
    9 95 ms 49 ms 44 ms 45 ms 57 ms 55 ms 52 ms 54 ms 54 ms 48 ms ae0d0.mcr2.cambridge-ma.us.xo.net [216.156.0.30]
    10 45 ms 55 ms 50 ms 58 ms 45 ms 79 ms 50 ms 48 ms 47 ms 48 ms [209.117.103.10]
    11 N/A 53 ms N/A 62 ms N/A N/A N/A N/A N/A 60 ms border1.te7-1-bbnet1.bsn003.pnap.net [63.251.128.43]
    12 45 ms 47 ms 79 ms 100 ms 53 ms 75 ms 58 ms 48 ms 86 ms 70 ms turbine-7.border1.bsn003.pnap.net [64.95.76.202]
    13 47 ms 44 ms 45 ms 63 ms 68 ms 47 ms 50 ms 92 ms 50 ms 44 ms [74.201.102.154]
    14 49 ms 48 ms 59 ms 50 ms 45 ms 56 ms 58 ms 48 ms 50 ms 45 ms [74.201.102.12]

    Ping statistics for gls.lotro.com
    Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
    Round Trip Times: Minimum = 45ms, Maximum = 59ms, Average = 50ms

  20. #45
    Thanks for the link, Oxanar. Here are my results:

    Target Name: gls.lotro.com

    Date/Time: 12/7/2013 12:31:05 PM to 12/7/2013 12:33:20 PM

    1 0 ms 0 ms 0 ms 1 ms 1 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.1.1]
    2 27 ms 26 ms 67 ms 23 ms 29 ms * 41 ms 33 ms 27 ms 35 ms user-10lff01.cable.mindspring.com [65.87.188.1]
    3 10 ms 9 ms * 10 ms 11 ms 10 ms * 28 ms 12 ms 13 ms ten13-0-0-240.rlghnca-rtr1.nc.rr.com [66.26.32.250]
    4 15 ms 13 ms 32 ms 15 ms 10 ms 55 ms 43 ms 16 ms 15 ms 12 ms ae19.rlghncpop-rtr1.southeast.rr.com [24.93.64.0]
    5 25 ms 19 ms 30 ms 34 ms 21 ms 51 ms 56 ms 56 ms 19 ms 17 ms [107.14.19.20]
    6 18 ms 18 ms 49 ms 18 ms 16 ms * 50 ms * 17 ms 18 ms [107.14.19.133]
    7 N/A N/A N/A N/A N/A N/A 108 ms 110 ms 89 ms 76 ms te0-16-0-23.ccr41.iad02.atlas.cogentco. com [154.54.10.209]
    8 N/A N/A N/A N/A N/A N/A N/A 99 ms * 86 ms be2177.ccr22.dca01.atlas.cogen tco.com [154.54.41.206]
    9 N/A N/A 106 ms 83 ms N/A N/A N/A N/A N/A 85 ms be2151.mpd22.jfk02.atlas.cogen tco.com [154.54.40.74]
    10 N/A N/A N/A N/A 90 ms N/A N/A N/A N/A 97 ms be2094.ccr21.bos01.atlas.cogen tco.com [154.54.30.14]
    11 N/A 107 ms * * 172 ms * * * 90 ms 100 ms te4-2.ccr01.bos06.atlas.cogentco.c om [66.28.4.254]
    12 * * 59 ms 62 ms 69 ms * 59 ms 81 ms * * [38.104.252.70]
    13 * * 59 ms N/A N/A 50 ms 54 ms * * * border1.te8-1-bbnet2.bsn003.pnap.net [63.251.128.107]
    14 35 ms 31 ms 53 ms 48 ms * 46 ms 65 ms 62 ms 46 ms 37 ms turbine-7.border1.bsn003.pnap.net [64.95.76.202]
    15 29 ms 29 ms 63 ms 50 ms 47 ms * 56 ms 63 ms * 32 ms [74.201.102.154]
    16 32 ms 32 ms 48 ms 44 ms 30 ms 62 ms 50 ms 62 ms 33 ms 31 ms [74.201.102.12]

    Ping statistics for gls.lotro.com
    Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
    Round Trip Times: Minimum = 30ms, Maximum = 62ms, Average = 42ms

    Perhaps you could give me an idea of what this shows? Thanks.

  21. #46
    just seems odd that it only effects one game i play which is lord of the rings online

  22. #47
    Here it is from Dayton, OH. So this means its TWC or Turbine? Everything else works but the game.

    Target Name: gls.lotro.com
    IP: 74.201.102.12
    Date/Time: 12/7/2013 12:47:01 PM to 12/7/2013 12:51:46 PM

    Hop Sent Err PL% Min Max Avg Host Name / [IP]
    1 20 0 0.0 2 4 2 [192.168.0.1]
    2 20 20 100.0 0 0 0 [-]
    3 20 0 0.0 8 15 11 be21-1001.dytnoh5501r.midwest.rr.co m [184.59.244.12]
    4 20 0 0.0 16 23 18 be28.clevohek01r.midwest.rr.co m [65.29.1.46]
    5 20 0 0.0 23 28 25 [107.14.19.58]
    6 20 14 70.0 24 75 49 so-1-1-1.a0.alb75.tbone.rr.com [66.109.1.49]
    7 20 14 70.0 56 75 64 te0-16-0-23.ccr41.iad02.atlas.cogentco. com [154.54.10.209]
    8 16 14 87.5 63 64 63 be2112.mpd22.dca01.atlas.cogen tco.com [154.54.5.234]
    9 17 14 82.4 72 74 73 be2150.mpd21.jfk02.atlas.cogen tco.com [154.54.31.130]
    10 15 14 93.3 84 84 84 be2094.ccr21.bos01.atlas.cogen tco.com [154.54.30.14]
    11 17 14 82.4 80 86 82 te4-4.ccr01.bos06.atlas.cogentco.c om [66.28.4.42]
    12 20 14 70.0 37 42 38 [38.104.252.70]
    13 19 14 73.7 36 62 42 border1.te7-1-bbnet1.bsn003.pnap.net [63.251.128.43]
    14 20 14 70.0 36 57 40 turbine-7.border1.bsn003.pnap.net [64.95.76.202]
    15 20 14 70.0 37 46 40 [74.201.102.154]
    16 20 14 70.0 36 39 37 [74.201.102.12]

  23. #48
    Join Date
    Mar 2007
    Posts
    10,510
    Just to add another data point (from near San Francisco, CA...and not been having any problems) with a reasonably long base line:
    Code:
    --- gls.lotro.com ping statistics ---
    580 packets transmitted, 580 received, 0% packet loss, time 2977975ms
    rtt min/avg/max/mdev = 85.782/92.743/175.095/11.179 ms
    pi@rpi2dev ~ $

  24. #49
    Join Date
    Jan 2007
    Location
    4 Wending Way, Haremead, The Shire
    Posts
    104
    This is happening again today, and this time I wasn't in any of the new areas. I have no idea what this means, but here's mine:



    1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.1.1]
    2 * * * * * * * * * * [-]
    3 11 ms 10 ms 11 ms 13 ms 10 ms 12 ms 11 ms 11 ms 13 ms 10 ms gig0-0-4.fyvlncr-rtr1.nc.rr.com [24.88.225.28]
    4 15 ms 15 ms 17 ms 17 ms 13 ms 16 ms 15 ms 18 ms 15 ms 16 ms [24.93.64.28]
    5 52 ms 53 ms 52 ms 56 ms 52 ms 54 ms 62 ms 56 ms 54 ms 50 ms [107.14.19.20]
    6 50 ms 49 ms 50 ms 56 ms 51 ms 50 ms 49 ms 49 ms 50 ms 50 ms ae-2-0.pr0.dca10.tbone.rr.com [66.109.6.169]
    7 76 ms 76 ms 74 ms 74 ms 75 ms 101 ms 75 ms 76 ms 77 ms 74 ms te0-16-0-23.ccr41.iad02.atlas.cogentco. com [154.54.10.209]
    8 N/A N/A 76 ms N/A N/A N/A 77 ms N/A 77 ms 74 ms be2112.mpd22.dca01.atlas.cogen tco.com [154.54.5.234]
    9 82 ms N/A N/A N/A N/A 84 ms N/A N/A N/A 80 ms be2150.mpd21.jfk02.atlas.cogen tco.com [154.54.31.130]
    10 N/A N/A N/A 90 ms 89 ms N/A N/A N/A 88 ms 88 ms be2095.ccr21.bos01.atlas.cogen tco.com [154.54.30.38]
    11 N/A N/A 89 ms 88 ms 88 ms N/A 88 ms 89 ms 89 ms * te3-2.ccr01.bos06.atlas.cogentco.c om [154.54.46.130]
    12 95 ms 109 ms 102 ms 97 ms 83 ms 84 ms 102 ms 101 ms 94 ms 100 ms [38.122.52.50]
    13 N/A 104 ms 103 ms 98 ms * N/A N/A 100 ms 93 ms 98 ms border1.te7-1-bbnet1.bsn003.pnap.net [63.251.128.43]
    14 94 ms 100 ms 103 ms 98 ms 82 ms 87 ms 101 ms 98 ms 90 ms 99 ms turbine-7.border1.bsn003.pnap.net [64.95.76.202]
    15 * * * * * * * * * * [74.201.102.154]
    16 81 ms 95 ms 85 ms 82 ms 61 ms 74 ms 74 ms 84 ms 81 ms 82 ms [74.201.102.12]




    Quote Originally Posted by Roddrildun View Post
    ./gasp SHAME ON YOU!! Don't jinx us with snow! ;P
    But...but...I like snow. /fishslap

  25. #50
    Join Date
    Mar 2011
    Location
    The Prancing Pony, usually I'm drunk in a corner
    Posts
    3,359
    Quote Originally Posted by Roddrildun View Post
    ./gasp SHAME ON YOU!! Don't jinx us with snow! ;P
    I want snow in the Carolinas O.o
    Did everyone get a bugged signature? My BB code doesn't work anymore
    ____________________________

    Glorgnorbor, A Rock And A Hard Place, Stop by our Friday music shows! 4PM EST at the Bree West Gate on Dwarrowdelf!
    If a Malledhrim Soldier dies alone in the forest because of canceled quest, will it make a sound? ~Leixy

 

 
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