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  1. #1
    Join Date
    Jan 2011
    Posts
    39

    Exclamation Quad Pack Download?

    Quad Pack I bought today has no download option and nothing in the email to link to that so what am I missing? (yeah the DOWNLOAD). I can't acquire the expansion with no download, so I just wasted good money!! Yes, I contacted Support but they didn't send me any email yet today! I want what I paid for.

  2. #2
    You don't need to download anything. All the content is already present in your client; some of it is simpply locked and therefore cannot be used (yet). When you purchased the quad-pack certain content un-locks got applied to the account you were logged in with at that time.

    You can check the in-game Store to see what was unlocked. Whatever expansion doesn't show up in the Store anymore, you have access to.

    BTW, a simple question without the drama would have achieved the same answer, maybe even a few more details...
    German, female, migrated from CodeMasters in 2011, Premium member, slow-leveller, pure PvEer and opposed to Forced Emotes - wherever I fit into the statistic, it's not in its middle.

  3. #3
    Join Date
    Oct 2011
    Posts
    4,084
    You already downloaded it! Congrats!
    [size=1][i]A spaceship from another star / They ask me where all the people are
    I tell them I'm the only one / There was a war, but I must have won[/i][/size]

  4. #4
    The LOTRO Market (store.lotro.com) automatically applies account upgrades directly to the account you are logged into the Market with. If you're purchasing content, you'll experience the ability to access that area's content.

    You won't recieve a code, or need to make any manual updates; store.lotro.com does it for you. Hope this helps!

  5. #5
    Join Date
    Feb 2007
    Posts
    1,791

    Unhappy

    I'm in a similar situation right now (contacted customer support, no answer for 2 days). I have two subscriptions on one account. One subscription is a lifetime account with all the expansions, the other is a Premium account with no expansions.


    I bought the quad pack with the intention of adding it to my Premium account, except after I bought it, nothing happened. I was logged into my account, but I was not given the choice of which subscription I wanted that applied to. I'm really hoping it didn't go to the account which already had those expansions, in which case I've wasted $20 and probably will have missed out on the 50%, unless Turbine helps me here.


    Getting a little worried here.
    [center][img]http://s21.postimg.org/fkjfdnggn/Ethelond_Sig.jpg[/img][/center]

  6. #6
    Join Date
    Feb 2007
    Location
    Sarasota, FL, USA
    Posts
    3,215
    Quote Originally Posted by ChampionSword View Post
    I'm in a similar situation right now (contacted customer support, no answer for 2 days). I have two subscriptions on one account. One subscription is a lifetime account with all the expansions, the other is a Premium account with no expansions. I bought the quad pack with the intention of adding it to my Premium account, except after I bought it, nothing happened. I was logged into my account, but I was not given the choice of which subscription I wanted that applied to. I'm really hoping it didn't go to the account which already had those expansions, in which case I've wasted $20 and probably will have missed out on the 50%, unless Turbine helps me here. Getting a little worried here.
    Interesting. Please keep us updated. I'd feel safe that the support staff will get you fixed-up, or at least refund your money if there's a technical limitation.
    << Co-founder of The Firebrands of Caruja on Landroval >>
    Ceolford of Dale, Dorolin, Tordag, Garberend Bellheather, Colfinn Belegorn, Garmo Butterbuckles, Calensarn Nimlos, Langtiriel, Bergteir


  7. #7
    Quote Originally Posted by QuartermasterU View Post
    The LOTRO Market (store.lotro.com) automatically applies account upgrades directly to the account you are logged into the Market with. If you're purchasing content, you'll experience the ability to access that area's content.

    You won't recieve a code, or need to make any manual updates; store.lotro.com does it for you. Hope this helps!
    Any possibility that Turbine could implement the Steam functionality? Steam has two buttons - buy as a gift which gives you a key - buy for yourself which auto applies to your current account.
    Unless stated otherwise, all content in this post is My Personal Opinion.

  8. #8
    Quote Originally Posted by Yula_the_Mighty View Post
    Any possibility that Turbine could implement the Steam functionality? Steam has two buttons - buy as a gift which gives you a key - buy for yourself which auto applies to your current account.
    We would love to implement a gifting feature on our current store as it is something that we know would benefit our players. We'll certainly look into this functionality for the near future.

 

 

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