Lighten up Francis.
Originally Posted by Aldeld
I've work in IT professionally since 1986. All of that time has been at data centres. I still work in IT at a data centre today.
It is a physical impossibility to give an absolute 100% guarantee that a data centre can never completely lose power. There is ALWAYS a chance it can happen. If preparations and planning are done right, that chance is small, but that chance still exists and it is always there. 99.9x % of the time, the planning and preparations will work, but sometimes that 0.0x % of the time, you get bitten in the ### instead.
Here's one example I personally witnessed (and not the only example).
The data centre in question has electronically locked doors as part of it's security. Staff use pass cards to open the doors, but in an emergency such as a fire, the doors have a button to unlock them behind a small "break glass" panel.
Inside the main control room for the data centre is another "break glass" panel with a button behind it, but this button turns off ALL OF THE POWER to the data centre and DISABLES THE BACKUP GENERATOR from starting.
One day a technician was doing maintenance work (on contract) on the door locking system, including the break glass buttons that unlock the doors. He mistook the emergency power shutdown button for a door release button, even though the button was clearly labelled as an emergency power shutdown and was in a clearly different type of break glass box. The entire data centre shut down in seconds. It took many hours to get all the equipment in the data centre running again. That technician was banned from ever coming to that data centre ever again. Extra measures were taken to make sure it would be impossible to trip the master power shutdown button by accident a second time.
Yes, some of us, including me, pay real world money to play this game. A certain level of reliability is expected. 100% reliability with absolutely no possibility of an unexpected interruption just isn't possible while keeping the costs of running the game at a reasonable level. Even with good planning and preparation, problems sometimes happen that are outside the scope of what has been prepared and planned for. When that happens, you do the best you can under the circumstances you're faced with.
I'm not saying I know the exact details of the data centre where the LOTRO servers run from, but in all probability, neither do you. What I can say is that I've been in similar situations, more than once, in multiple data centres. This isn't a perfect world, sometimes things go wrong, Do yourself a favour and learn to live with that little fact.
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