I am astonished Turbine claims all servers are online when it takes 3 tries to get a successful login in the best of cases.
Sapience doesn't need sleep....He's secretly an Elf.....
Well..I hate to rain on anyones parade here, I realise everyone at Turbine has had a busy night and day so far but....
The game is still not fixed. The game severs may well be 'available', which is nice, but they aren't functioning.
IF you are lucky enough to actually manage to log a toon in at all (which is about 1 time in every 10 tries at the moment on Dwarrowdelf if you're lucky) you better hope like heck you don't want to go through a door or change maps or even move sometimes or you will be back off again faster than a hobbit after a free second breakfast and then you may get back on again or you may not.
While we appreciate the effort thats gone on to get the servers to this point an acknowledgement from Turbine that there are still some major issues and perhaps some kind of eta on a fix might be nice.
I read a fair number of the Facebook posts last night and a large number of them were asking for more time to complete bounder/leveling/pre-ordering due to the outage.
If I were Turbine, granting that only makes sense, as it allows the servers to stabilize over the next couple of days to ensure that they are ready for the update. As of now, at least three servers are still seeing issues. Even if those issues resolve tonight, ensuring a solid day of smooth running before moving forward with the update would be prudent.
That being said, if I were Turbine I would also want to know why the backup systems failed for the second time. To me, it sounds like it's time to move to another datacenter.
[FONT=palatino linotype][SIZE=2][COLOR=#b22222]LilyRose of Gladden[/COLOR][COLOR=#b22222], Mistress of the Rangers of the West Kinship. Come check out our kin at[/COLOR][URL="http://rangerswest.guildlaunch.com"][COLOR=#b22222] rangerswest.guildlaunch.com[/COLOR][/URL][COLOR=#b22222].[/COLOR][/SIZE][/FONT]
https://www1.nationalgridus.com/PowerOutageMap ) and Boston had many power outages in several areas. I don't know how to show previous power outages on that map though, it seems to only show the most recent ones.
Finally a response but now I have to sleep :/.
The Lord of the Rings Online
The Dwarrowdelf, Meneldor, Nimrodel, and Riddermark servers will be brought down at 6:00 PM (-5 GMT) for a restart. Thanks for your patience, and we'll see you back in the game soon!
I know there are some unhappy campers out there right now over this delay, but as for me, I couldnt be happier about it. Havent had much play time in the last several weeks due to work and family. Finally had time on Sunday when the power outage happened. Was expecting to wake up Monday morning to my computer updating files...instead, I was able to turn in some bounder's tokens and purchase the remaining chests in my kin house before the price increase. Now i have time to go thru all my alts and get them ready for the expansion (finally a slow week for me).
I am a much more happy camper than I was on Sunday, so much so that I have decided to buy the expansion now when I wasnt going to before.
Just wanted you guys at Turbine to know that.
I have only one comment. Several people have laughed/complained about Sapience "blaming" the players by saying that they had been wanting extra time for spending tokens, pre-ordering, etc. I read what he said and didn't take it that way. It seemed to me he was just saying that the extra time was a compensation for those who had wanted it, so they wouldn't feel so bad about the delay or wouldn't regret the loss of those last few hours of playtime Sunday night. I'm not affected, but someone in my kin had just gotten the last few tokens he needed to get something he wanted just before the game went down. Not everyone waits until the last minute on purpose!
So, usually how long does it take to reboot the server? :P
Just wondering why it took so long after the scheduled downtime to get a report on the situation here on the forums? Took me 20 seconds to write this post...
Perhaps it's just me, but is there a good reason why the expansion content can't be assembled into an installable image that VIPs /Lifetimers could download a day or two ahead of time? This would give you a good opportunity to spread the load for the patch downloads and gives a number of paying subscribers the opportunity to forego the mindnumbing circuit hogging on RTW-day.. I'm sure you could even find a way to monetize it further than it has been already...maybe spend bounders tokens on it?
(Also, Minecraft is Java based, not browser based. Yes you can play it *in* a browser, but only because it is Java. Whether or not it was built in his basement, it this it's pretty telling that they are now a multi-million dollar company from just the one game, and only over the course of a few years. So even if it *was* the same servers as Mojang's site, I wouldn't be troubled.)
Additionally, no, there isn't a comparison between Lord of the Rings Online and Minecraft. In one, I can visit the Shire, and Moria. In the other, I can build them. Or Disney World. Or Azeroth. Or Hogwarts. Or you get the point. Simplicity does not equate inferiority. Just difference. I love both for different reasons.
The FACTS are this is a company with an IP that should be a licence to print money, literally. Instead this is at least the THIRD time there has been a MAJOR outage like this. Not counting the other 10 or more ties we have ad 'minor' downtimes with related issues. So why does it keep happening? Why hasnt there been a change? Even a 'minor' one to at least address the issues that have happened in the past?
These are ultimately the results of how they have mismanaged and misused this awesome IP. How it has gone from a gold mine to whatever it is now.
Their inability to have a PROPER server set up is just an extension of how they mismanage and coordinate everything associated with this game.
Look around these forums, complete ghost towns, go look at facebook or twitter or whatever other means of communication they use. No one really cares. Thats because...no one really cares. There arent enough people left to care. I was here in 2006, and have seen this game become what it has today. It isnt like this is a shock or anything but each new era brings a new disappointed segment of people who play this game.
This game is six years old has had literally millions of people play it, I would dare say over 10 million people have tried it at one point or another. Where are they? How many people are left playing? How many people beyond ones who bought founders passes or lifetime subscriptions six year play with any regularity, and even a lot of them I suppose come and go now.
It is just sad what this game has become on all levels.
The handful of people here still defending Turbine either havent been exposed to reality yet or are paid employees pretending to be customers. But their numbers are so few now they really arent worth noting, but then again the detractors numbers arent worth noting, but mostly because theyre off playing something else right now.
This whole thing is just a..... no its not even a culmination because it will get worse you can count on it. But it is more of the same ongoing stuff that keeps piling up in this game that makes it embarrassing for a fan of the IP to even talk about in most cases.
Some servers were restarted, like Riddermark, but the problems still persist there for many players. I was able to port to and from the Moors with no issue, but as soon as I entered the AH in Galtrev I got stuck on a loading screen, until I lost my connection. I restarted and now cannot log into my main, due to the eternal loading screen and subsequent crashes. EDIT: I have finally logged back into my main after multiple restarts.
I would appreciate if Turbine could acknowledge that there is a problem and that it is continuing to work on it. I get that server problems and outages occur, but this is really unacceptable. The servers might be "up" now, but they are really not playable by a large number of people, from what I have heard and seen, and what I am continuing to experience myself.
I am concerned that this will not only impact on our ability to play for these two days before the new HD launch date, but that the continuing server issues will further impact and delay that launch.
Belnavar - Captain - 105 - Brandywine - Leader of Keepers of the Palantiri
C'mon, Turbine. You just brought the 'broken' servers down to 'fix' them, then give us 'broken' servers back.
We on Riddermark are still losing connection. You've had ALL DAY and ALL NIGHT to work on this, the fact that it's taken you so long is really quite sad.
I've been off playing my other games very happily (Outlast ROCKS, BTW), I've been very patient. But I really, really would like to play some LotRO now.... Please fix 'em. For realsies this time.
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