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  1. #1
    Join Date
    Jun 2011

    Client crashing on launch

    I finished downloading the client through Steam and then I launched it so that it could proceed with the additional download & patching.
    While it was active I started another game on Steam (terrible mistake) and they all crashed together: LOTRO, Steam, and the other game.
    I forced quit on everything and restarted.
    Now each time I run LOTRO (through Steam or directly from its folder) I get an error and the game crashes.

    Here's the dump:

    Process: LotroLauncher [684]
    Path: /Volumes/VOLUME/*/LotroLauncher.app/Contents/MacOS/LotroLauncher
    Identifier: com.turbine.LotroLauncher
    Version: ???
    Code Type: X86 (Native)
    Parent Process: launchd [136]
    Responsible: LotroLauncher [684]
    User ID: 501

    Date/Time: 2013-11-17 15:46:35.505 +0100
    OS Version: Mac OS X 10.9 (13A603)
    Report Version: 11
    Anonymous UUID: BBED1EAA-D0EF-ABF3-5BBB-881D6FD64289

    Crashed Thread: 0

    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000

    Application Specific Information:
    dyld: launch, loading dependent libraries

    Dyld Error Message:
    Library not loaded: @executable_path/../Frameworks/QtXml.framework/Versions/4/QtXml
    Referenced from: /Volumes/VOLUME/*/LotroLauncher.app/Contents/MacOS/LotroLauncher
    Reason: image not found

    Binary Images:
    0x8fe9d000 - 0x8fecf417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
    0x97696000 - 0x97696fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.44f0
    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x0000000000000000000000000000 00000000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x0000000000000000000000000000 00000000
    AirPort: spairport_wireless_card_type_a irport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (
    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: WDC WD3200AAJS-40H3A0, 320,07 GB
    Serial ATA Device: HL-DT-ST DVDRW GA11N
    USB Device: 2.5"External Hard Disk Drive
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: Built-in iSight
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: IR Receiver
    Thunderbolt Bus:

  2. #2
    Yeah, you're missing (at least) one of the files from inside the app bundle. Since you downloaded through Steam, you could try right-clicking on the game in the list inside the Steam client, choosing "Properties" from the pop-up menu, clicking on the "Local Files" tab at the top of the resulting window, and finally clicking the "Verify integrity of game cache" button. This will take a while and should restore any missing or corrupt files by re-downloading them.

    (Note: don't do this once LotRO has successfully patched itself, as it will restore it to the original version that Steam downloaded, not the version you have after patching.)

  3. #3
    Join Date
    Jun 2011
    Thanks for the tip.
    While waiting I deleted the game and started downloading it from scratch. I'll remember this info in case the problem happens again.



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