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  1. #1
    Join Date
    May 2013

    Game crashes changing characters or entering session play

    I've been having this issue for awhile. Anytime I hit esc and log out a character, and then try to log in another character, the game crashes. The same thing happens 95% of the time I start a quest that enters session play where I have play as a different in game character.

    Another problem I have, I don't know if it's related, the first time I load up the game for the day, I select my character, and it goes to the loading screen. Then it just sits there with the ring changing colors, no pauses, and the progress bar stays empty. I have to alt+tab and close the process, and then the second time, it loads fine.

    Any suggestions?

    Information from event log :

    Faulting application name: lotroclient.exe, version: 1105.53.5288.8018, time stamp: 0x524f380b
    Faulting module name: unknown, version:, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000
    Faulting process id: 0x364
    Faulting application start time: 0x01cedee96263584c
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\L ord of the Rings Online\lotroclient.exe
    Faulting module path: unknown
    Report Id: 3958e97a-4add-11e3-8ded-a4badbfcd8fa

    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: lotroclient.exe
    P2: 1105.53.5288.8018
    P3: 524f380b
    P4: StackHash_d468
    P6: 00000000
    P7: c0000005
    P8: 00000000

    Attached files:
    C:\Users\Alex\AppData\Local\Te mp\WERCACD.tmp.WERInternalMeta data.xml

    These files may be available here:
    C:\Users\Alex\AppData\Local\Mi crosoft\Windows\WER\ReportArch ive\AppCrash_lotroclient.exe_7 a4d2f95dbc3d324bde320f1cb7e50e 34c383dc2_04e8cf31

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 3958e97a-4add-11e3-8ded-a4badbfcd8fa
    Report Status: 1
    Last edited by Seter01; Nov 11 2013 at 09:28 AM.

  2. #2
    Join Date
    Feb 2007

    You could check out:

    Also, if that didn't help, have you tried moving the folder to where the path is more like

    C:\Program Files (x86)\L ord of the Rings Online\lotroclient.exe

    and making a new shortcut?

    Is there supposed to be an extra space in there?

    or options > Repair Tab > and hit the 'Reset the game display settings'
    Or rename the userpreferences.ini file to olduserpreferences.ini

    or even try a reinstall and see if that helps.

    You may also want to

    1. Click Start, then click Run.
    2. In the Run dialog box, type: sfc /scannow.
      Note: There is a space between sfc and /scannow.
    3. Click OK.
    4. Follow the prompts throughout the System File Checker process.
    5. Reboot the computer when System File Checker completes.
    6. http://www.sevenforums.com/tutorials...e-checker.html


    It also never hurts to work though the connection sticky at

    When you are zoning or changing characters you are also maybe changing ports.
    Last edited by EmyrSelyf; Nov 11 2013 at 06:22 PM.



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