I love lotro- but I'm sure many of you have noticed how horrible the character customization is at the start of the game. We're all pretty much carbon copies of each other. To make matters worse-- the options you ARE given are pretty bad compared to the NPC's, who actually have normal looking faces. Is there any chance of this improving in the future? Turbine keeps churning out new content in the form of expansions, but I'm hoping that they will digress and pay attention to quality for a time, like perhaps a code-rewrite and new graphics overhaul, and of course better character customization. I think in the long term this will do absolute wonders for keeping the game alive.
I forgot to mention how rigid and dull the mechanics of the characters are (ie. the way they move, the way they fight).