I recently started a new character, curious what it would be like to bring one up through the new system. I am having an issue when trying to slot several of my virtues, for example, my patience shows it is at rank 4, but it is greyed out and has a ring in the corner. When I click on it, it just takes me to the deed log and shows me a deed with that virtue I have in progress and also opens the store (very annoying). I know when I completed the first deed is showed that I had acquired the trait, but there are 3 virtues that show I have rank, but won't allow me to slot them.
I am assuming I missed something I am now supposed to do since the update, for when I filed a ticket about it, I received a response that they don't answer questions about how to complete quests, location of mobs, NPC's, etc.
If someone could point me in the right direction, I would much appreciate it