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  1. #1
    Join Date
    Sep 2010
    Location
    Brazil - RS
    Posts
    52

    HD - from base to premium edition

    I've bought HD Base Edition and i'd like to know if is it possible to upgrade to a premium edition. My code has been used and i can't make calls for turbine phone (south america).

  2. #2
    Quote Originally Posted by Harbaud View Post
    I've bought HD Base Edition and i'd like to know if is it possible to upgrade to a premium edition. My code has been used and i can't make calls for turbine phone (south america).
    without making a call the only way you could ask is to e-mail the support team. i've heard it's much more effective to call though.

  3. #3
    WBS's Avatar
    WBS is offline Weatherstock Wayfarer
    Destroyer of Worlds
    Join Date
    Jun 2011
    Posts
    1,699
    I'm sure that I've seen posts in the past from people who say they were able to do this with a telephone call with other expansions.

    No idea if it can be done via a ticket, but always worth a try.

  4. #4
    Join Date
    Feb 2007
    Posts
    268
    If I remember correctly, although I have not used it personally, it is possible to contact Turbine Customer Service via Skype as well.
    Tosaf, Founder Covenant Knights, Guardian,

  5. #5

    Helms Deep Base Edition

    Hi,
    Yesterday i bought HD Base Edition.
    I got all stuff but no 1000 Turbine Points , does anybody who also buy (HD Base Edition) know whats wrong.
    Do I get Turbine Points when HD release on November 18th or now....?

  6. #6
    Join Date
    Jan 2011
    Posts
    5,386
    Quote Originally Posted by Bledoliki View Post
    Hi,
    Yesterday i bought HD Base Edition.
    I got all stuff but no 1000 Turbine Points , does anybody who also buy (HD Base Edition) know whats wrong.
    Do I get Turbine Points when HD release on November 18th or now....?
    The TP may take up to 24 hours to be added to your account. if you reciieved the other bonuses from the base edition (the mount and exp stone) but not the tp, I would contact Customer Support via a ticket or phone call.

    All info for both of these can be found at

    http://support.turbine.com

    If only Sam and Frodo knew a ULTIMATE FAN they could have used their EXCLUSIVE HOUSING TELEPORT and Simply Walked Into Mordor
    Proud Leader of The SideKICKS Forum Crybaby Kin
    Don't know what server we are on
    Welcome To Helms Deep 2.0

  7. #7
    Stated above, Skype is your way forward.. Im from the UK and its a godsend for getting intouch with Turbine.. for FREE.

 

 

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