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  1. #1
    Join Date
    Dec 2008
    Location
    Nevada, U.S.A
    Posts
    67

    Stuttering Issue

    I have a stuttering issue with the game, and it is peculiar in that the game usually runs fine on a fresh install for one and rarely two starts, and then when I start the game for the second+ time, I will have stuttering issues and slow loading times. I really have no idea what could be causing this and I've never had an issue like this with games before, I've been trying various things to fix it, and I am still working on a solution but I thought I might post here to see if anyone else has had similar problems with a reasonable fix for them. The thing about it that gets me, is that the game is fine on a fresh install, and then a couple of starts later it begins to have the problems that I'm getting. Some people might be able to deal with this and just keep playing, but I myself need to have a flawless experience to actually enjoy the game, these stuttering events that happen are extremely obnoxious, especially when it doesn't do it on the first few start ups.

    Symptoms of Problem
    -Slower load times when issue is occurring.
    -Game has a stutter, not a lag, it will basically freeze for tiny amounts of time variously.
    -Sometimes in game interfaces will lag, such as NPC related dialogue and quests, and the map for example.
    -Occasionally when fighting, the game will severely stutter for up to 3-7 seconds.


    Any help would be greatly appreciated!

    Update 1: I really notice the stuttering when I interact with NPCs, the game will usually freeze for a good 4-5 seconds often when I open up an NPC interface.
    Last edited by Sliction; Oct 17 2013 at 03:30 PM.
    [charsig=http://lotrosigs.level3.turbine.com/0920d000000136578/01008/signature.png]Linthurin[/charsig]

  2. #2
    Join Date
    Jan 2011
    Posts
    448
    What sort of hardware are you using? How much RAM, how fast & how many cores CPU? In particular, what type of drive is the game installed to (SSD vs mechanical hard drive)?

    Small freezes like you describe (particularly when opening a map for the first time or accessing an NPC's store) sound like loading hiccups -- the game needs to pull additional information from disk and freezes while that's happening. Such load times should be nearly imperceptible on an SSD, but might indicate a problem with the drive if they're noticable. They'll be easier to notice on mechanical drives, but a hardware problem here can make them even worse.
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  3. #3
    Join Date
    Dec 2008
    Location
    Nevada, U.S.A
    Posts
    67
    My hardware shouldn't be a problem, but for reference here it is:

    HD Radeon 6870
    8 Gigs of DDR3 Ram @ 1600 MHz
    Quad Core 4.2 GHz processor (AMD FX-4170 if I recall correctly)
    465 GB 7200 RPM Hard Drive (Not Flash)

    I shouldn't need a flash drive to not have the issues though.

    Edit: Thank you for the response by the way!
    [charsig=http://lotrosigs.level3.turbine.com/0920d000000136578/01008/signature.png]Linthurin[/charsig]

  4. #4
    Join Date
    Feb 2007
    Location
    Tennessee
    Posts
    2,277
    Do you get a short glimpse of the desktop when this happens? Or does the game freeze in place....

    Which version of Windows is this?


    Just some considerations....

    Try a clean start and reducing your settings to low and see if either changes anything.

    What is going on in the background? Try using a program that cuts off unneeded services.

    Do a malwarebytes scan and a virus scan.

    Have you run a disk check and a defrag (try auslogics) lately?
    How old is this drive? Any sounds? Squealing? Drives are primary suspects.

    Drivers up to date? Check all of them, especially the sound one if you hear looping sounds.
    "If you recently upgraded from one Windows operating system to another, it's possible that the current network adapter driver was designed for the previous Windows operating system. If you've had recent power outages, viruses, or other computer problems, it's possible that the driver has become corrupted. Downloading and installing the latest network adapter driver can resolve these types of problems."

    Test your memory with Memtestx86


    Check in eventviewer under system for any error info

    Uninstall/reinstall any software for monitoring fans, CPU Temps, peripherals and make sure LOTRO is added to your virus real time scanning exceptions.

    Make sure everything in the computer is seated properly and that your PSU is big enough for anything you recently installed.


    Work through the connection sticky. Even if that does have nothing to do with this, it could save problems later.


  5. #5
    Join Date
    Dec 2008
    Location
    Nevada, U.S.A
    Posts
    67
    Quote Originally Posted by EmyrSelyf View Post
    Do you get a short glimpse of the desktop when this happens? Or does the game freeze in place....
    The game just freezes in place

    Which version of Windows is this?
    Windows 7 64 Bit


    Just some considerations....

    Try a clean start and reducing your settings to low and see if either changes anything.

    What is going on in the background? Try using a program that cuts off unneeded services.

    Do a malwarebytes scan and a virus scan.

    Have you run a disk check and a defrag (try auslogics) lately?
    How old is this drive? Any sounds? Squealing? Drives are primary suspects.
    No sounds from the drive, as far as I know it's fine, it's also not that old, maybe a year and a half at most.

    Drivers up to date? Check all of them, especially the sound one if you hear looping sounds.
    "If you recently upgraded from one Windows operating system to another, it's possible that the current network adapter driver was designed for the previous Windows operating system. If you've had recent power outages, viruses, or other computer problems, it's possible that the driver has become corrupted. Downloading and installing the latest network adapter driver can resolve these types of problems."

    Test your memory with Memtestx86


    Check in eventviewer under system for any error info

    Uninstall/reinstall any software for monitoring fans, CPU Temps, peripherals and make sure LOTRO is added to your virus real time scanning exceptions.

    Make sure everything in the computer is seated properly and that your PSU is big enough for anything you recently installed.


    Work through the connection sticky. Even if that does have nothing to do with this, it could save problems later.

    I'll go ahead and run through all of these and add a checklist to the main post later when I have time. I can already tell you that most of it will be fine, but I'll check it anyway just in case. This is the only game that I play that does this.

    If you look at this topic again, could you maybe tell me if bad latency could cause stuttering issues? I know that's a bit of a long shot but I'm trying to cover every possible explanation.
    [charsig=http://lotrosigs.level3.turbine.com/0920d000000136578/01008/signature.png]Linthurin[/charsig]

  6. #6
    Join Date
    Feb 2007
    Location
    Tennessee
    Posts
    2,277
    You might also try disabling any drivers you aren't using in device manager, such as wireless.
    You don't have raid set up do you?


    http://support.microsoft.com/kb/929135



    There's also a setting in game to vary the response time it takes to bring the tooltip up, I've frustrated myself a few times by that thing taking three seconds instead of the default .3 to bring up a box, but that doesn't sound like what you are experiencing.
    Last edited by EmyrSelyf; Oct 18 2013 at 05:36 PM.

  7. #7
    Join Date
    Feb 2007
    Location
    Tennessee
    Posts
    2,277
    Quote Originally Posted by Sliction View Post
    could you maybe tell me if bad latency could cause stuttering issues? I know that's a bit of a long shot but I'm trying to cover every possible explanation.
    http://www.geforce.com/whats-new/guides/how-to-get-rid-of-lag-guide#2

  8. #8
    Join Date
    Sep 2012
    Location
    Mostly Middle Earth
    Posts
    718
    I've experienced it the last few days too, as have some of my kin.

    All the previous suggestions in this thread are very valid and it's always good to make sure your PC is running as efficiently as possible, but it could just be another symptom of the recent lag and reduced awareness that many people have been experiencing.


 

 

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