You are reading a thread from 2012 describing what functionality and payment methods were available in the past - 2012. Turbine replaced their back end systems including payment around February 2013. When the new 2013 system came on line it did not support as much functionality as the old system.
Originally Posted by Malthus0
From what I've read a number of the payment methods were not used by many people. Therefore did not generate many dollars for Turbine. Turbine appears to have decided that the cost of offering these services were not profitable. Turbine got rid of it.
It is a common practice at all companies.
Made up numbers to illustrate the issue. You add a service like iDeal from the Netherlands. It costs you 500 dollars a month to support iDeal. We only sold 1,000 dollars worth of goods via iDeal. Our net is 1,000 dollars in sales - 500 dollars to support ideal - 800 dollars other expenses = 300 dollar loss. It was a nice idea. We are not going to support iDeal any more.
My personal opinion. In 2012, Turbine in the situation of expenses company were too high. Turbine was not meeting their monthly, quarterly dollars after expenses goals. When a person or company gets into the lack of money problem. Cost cutting takes place. The more obvious cost cutting in 2012 which has continued into 2013 was the termination of some employees in October 2012. The ending of French and German support for DDO. The shutdown of MyLotro. Although Turbine has not talked about it - Turbine has streamlined their payment, accounting and other backend systems.
I've run into this situation trying to buy physical goods in local stores. You do not sell this anymore? Not people buy it. We put a hotter selling item on the shelf. One such example is the bags that my vacuum cleaner used. I have to order them from a mail order house a 1,000 miles away. Eventually I may have to buy a new vacuum cleaner to replace my working cleaner because I can't get bags for it.
Unless stated otherwise, all content in this post is My Personal Opinion.