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  1. #1

    Dealing with Lost Username

    So I set up this shell account so I could make a post to get some user feedback....

    Basically 3-5 months ago (I think) I was playing lotro vigorously but I got sidetracked due to other commitments. Now that I have the time I cannot remember my username whatsoever. I used the turbine link for "forgot my username" but I have not received an email on any of my emails (I tried them all). Normally, I would just create a new account and move on, but I poured a good amount of money into that account, and that is an investment worth tracking down. I filed a ticket and hopefully will get a response soon. Any tips for people gone through this process? I hope to be back and kicking on brandywine soon!

  2. #2
    WBS's Avatar
    WBS is offline Weatherstock Wayfarer
    Destroyer of Worlds
    Join Date
    Jun 2011
    If you can then call Customer Support; it will be much faster and simpler.

    Other than that you will just have to wait out the ticket process which can take some time.

  3. #3
    Join Date
    Feb 2008
    Kingston, Australia
    Check your spam filters, add Turbines email account to your contact list/white list for guaranteed delivery. My guess is you have a spam filter blocking them, pretty common these days. Hope this helps!



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