Unless Turbine has changed their policy, you are charged when the transfer takes.
Originally Posted by Nenamorut
The vast majority of character transfer problems are for double transfers such as a character that previously went from Meneldor to Landroval and now they want to transfer back to Meneldor. You move from Evernight to Laurelin. Odds are you can't go back to Evernight.
Eventually Turbine is going to finish the new character transfer tool and procedure. Hopefully all these issues except for NA --> EU and EU -> NA transfer will be resolved. Plus turn around should be better. There have been times when the backlog has been close to a month. Once Turbine had to stop accepting character transfer requests because the queue time was excessive.
IIRC - The last post that I read from a Turbine employee stated that turnaround was closer to three weeks not two weeks.
Unless stated otherwise, all content in this post is My Personal Opinion.