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  1. #426
    My husband's cremello steed didn't work -- it said the code was invalid. So, I tried applying his code and mine to his account several times. Eventually one of them went through, even though it claimed he was granted a Raven cloak. Unfortunately, in all the copying and pasting, I lost track of which one we finally got to work. /headsmack There was no email confirmation that it activated, but he does now have a cremello steed. We're still short one code, but I did reply to the email, so hopefully when Sapience isn't swamped, we'll get a replacement. Anyway, long story short, if you try it more than once, you might get lucky, and make sure to check in the game in case it really did activate.

    The title codes all worked on the first try, no problems there.

    Thank you for the goodies!
    --= Windy Acres Ranch -- http://SteelAndMagic.com =--

  2. #427
    Join Date
    Jun 2011
    Posts
    28
    I unfortunately do not have appeared to have received an email yet - has anyone else had this trouble?

  3. #428
    Join Date
    Jun 2011
    Location
    Denmark
    Posts
    762
    Quote Originally Posted by XinaLotRO View Post
    My husband's cremello steed didn't work -- it said the code was invalid. So, I tried applying his code and mine to his account several times. Eventually one of them went through, even though it claimed he was granted a Raven cloak. Unfortunately, in all the copying and pasting, I lost track of which one we finally got to work. /headsmack There was no email confirmation that it activated, but he does now have a cremello steed. We're still short one code, but I did reply to the email, so hopefully when Sapience isn't swamped, we'll get a replacement. Anyway, long story short, if you try it more than once, you might get lucky, and make sure to check in the game in case it really did activate.

    The title codes all worked on the first try, no problems there.

    Thank you for the goodies!
    Let me know if you don't get it sorted then I can find an extra code that you can have for the steed.
    Retired. My LOTRO projects will no longer be maintained.

  4. #429
    Join Date
    Jan 2007
    Location
    Doo doo doo, lookin' out my back door...
    Posts
    4,224
    Same here. Just applied the titles and the Perlino steed, but the Cremelo did not work.

    Edit: My Perlino Steed code generated a Cloak of the Raven Friend, not a steed. Confirming e-mail notes the Titles were applied fine.
    Last edited by Dotlbeme; Jan 15 2014 at 01:59 PM.
    Kinships: Fifth Star Vagabonds on Crickhollow (Dotswith); Random Access on Arkenstone (Dottiel)

  5. #430
    Join Date
    Jun 2011
    Posts
    55
    ... and here also the Cremelo-code is not working. I'm from Europe. Maybe that promotional mount was already given by Codemasters? (if that is possible hehe)

  6. #431
    Dotbelme - did you check in game to see? Others reported getting "Cloak of raven-friend" but upon logging into game had gotten the steed. Appears to be mislabeled for some so they get that cloak email.

  7. #432
    Join Date
    Jun 2011
    Posts
    55
    Quote Originally Posted by Littlesky View Post
    Dotbelme - did you check in game to see? Others reported getting "Cloak of raven-friend" but upon logging into game had gotten the steed. Appears to be mislabeled for some so they get that cloak email.
    I get the following message after entering that code:
    The Product Key you entered is not valid for use. If you believe this is an error, please contact Turbine Customer Service by visiting support.turbine.com.

  8. #433
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    9,519
    Quote Originally Posted by Moraxv View Post
    ... and here also the Cremelo-code is not working. I'm from Europe. Maybe that promotional mount was already given by Codemasters? (if that is possible hehe)
    No this mount was never given out by them.

    Quote Originally Posted by Moraxv View Post
    I get the following message after entering that code:
    The Product Key you entered is not valid for use. If you believe this is an error, please contact Turbine Customer Service by visiting support.turbine.com.
    Ok, let me do some digging. I may need to send out a new batch of the Cremelo steed codes. Looks like there are more than a couple of them. Batches of keys do expire, and that batch is a bit older. Let me find out what I need to do to take care of it.

  9. #434
    Join Date
    Apr 2011
    Location
    The Shire
    Posts
    4
    Quote Originally Posted by Littlesky View Post
    Dotbelme - did you check in game to see? Others reported getting "Cloak of raven-friend" but upon logging into game had gotten the steed. Appears to be mislabeled for some so they get that cloak email.
    Have not yet, but for now I will assume you are correct and the steed will be there. Thanks. Cremola key is still ng.
    Toonz: Meneldor Hobbits: Doteric(76), Dotella(61), Dottie(51), Dotwise(35); Riddermark Elves: Dotwing(28), Dottiel(17), Dothellion(15), Dotteth(14)

  10. #435
    Join Date
    Apr 2011
    Location
    The Shire
    Posts
    4
    Quote Originally Posted by Sapience View Post
    No this mount was never given out by them.



    Ok, let me do some digging. I may need to send out a new batch of the Cremelo steed codes. Looks like there are more than a couple of them. Batches of keys do expire, and that batch is a bit older. Let me find out what I need to do to take care of it.
    Darth Sapience: Does that account have a clearance code?
    Admiral Turbine: It is an older code, but it checks out. Shall I hold them?
    Darth Sapience: Leave them to me....
    Toonz: Meneldor Hobbits: Doteric(76), Dotella(61), Dottie(51), Dotwise(35); Riddermark Elves: Dotwing(28), Dottiel(17), Dothellion(15), Dotteth(14)

  11. #436
    FYI, Cremello code did not work for me, either.
    Ummidia R8 Weaver <TWH>

  12. #437
    Join Date
    Jun 2011
    Location
    Germany
    Posts
    65
    All codes worked fine except Cremello, yup. Thanks for checking what the problem is!

    Also thanks for the great work and all the money that has been raised Proud to be a small part of it.
    [charsig=http://lotrosigs.level3.turbine.com/1e21d000000042f29/01006/signature.png]undefined[/charsig]

  13. #438
    Join Date
    Mar 2009
    Posts
    131
    My Cremello code did work, so some of them are ok. Hopefully Sapience will get everyone else squared away!

    Also...

    Quote Originally Posted by Shireling1 View Post
    Darth Sapience: Does that account have a clearance code?
    Admiral Turbine: It is an older code, but it checks out. Shall I hold them?
    Darth Sapience: Leave them to me....
    Thanks for the laugh.

  14. #439
    Join Date
    Oct 2011
    Location
    Oklahoma
    Posts
    1

    Codes ????

    Quote Originally Posted by Sapience View Post
    No this mount was never given out by them.



    Ok, let me do some digging. I may need to send out a new batch of the Cremelo steed codes. Looks like there are more than a couple of them. Batches of keys do expire, and that batch is a bit older. Let me find out what I need to do to take care of it.
    The sociable code gave me this response , > The following subscription(s) already have the features you are activating:
    Did we already receive this code or were they automatically add to my account?

    The Cremelo Steed gave me this response, •The Product Key you entered is not valid for use. If you believe this is an error, please contact Turbine Customer Service by visiting support.turbine.com.

    the other 2 worked okay

    Just wanted to update you, but I see you have heard from others about this problem. Have a great day

  15. #440
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    9,519
    Quote Originally Posted by Judina2 View Post
    The sociable code gave me this response , > The following subscription(s) already have the features you are activating:
    Did we already receive this code or were they automatically add to my account?
    The Sociable title was an award last year, it has also been given out in a few other ways through out the year. It's possible you may have already had it.

  16. #441
    Join Date
    Mar 2007
    Location
    San Diego, CA
    Posts
    411
    Quote Originally Posted by Sapience View Post
    Ok, let me do some digging. I may need to send out a new batch of the Cremelo steed codes. Looks like there are more than a couple of them. Batches of keys do expire, and that batch is a bit older. Let me find out what I need to do to take care of it.
    Thanks, Sapience. No good deed goes unpunished, eh?
    [LEFT]
    [/LEFT]

  17. #442
    Join Date
    Sep 2013
    Posts
    2
    Um... Is it too late to donate for steedly/title rewards? This is the first I've heard of this fundraiser.

  18. #443
    Same here Cremelo Steed code is not working.

  19. #444
    Join Date
    Jun 2011
    Location
    Manchester, UK
    Posts
    412
    Quote Originally Posted by Natalieza View Post
    Um... Is it too late to donate for steedly/title rewards? This is the first I've heard of this fundraiser.
    It is for the 2013 fundraiser, but you can still donate for this year's one.

  20. #445
    I'll add another note about the cremelo steed not working.
    [charsig=http://lotrosigs.level3.turbine.com/0a20b0000000cfa23/01003/signature.png]Farwith[/charsig]

  21. #446
    Cremello steed also not working for me. Got the title Hero of the Small Folk just fine. Should we send an email to your address in the letter with the codes so you know who needs a new Cremello code?

  22. #447
    Quote Originally Posted by Sapience View Post
    Ok, let me do some digging. I may need to send out a new batch of the Cremelo steed codes. Looks like there are more than a couple of them. Batches of keys do expire, and that batch is a bit older. Let me find out what I need to do to take care of it.
    If it's any help, my friend and I compared Cremelo codes, her working code to my invalid one. All of her codes were the same length/number of digits. In my list, the Cremelo code is notably shorter than the other three, like maybe two digits short. Looks like maybe the old codes were in a different format entirely?

  23. #448
    Join Date
    Jun 2011
    Location
    Finland
    Posts
    8
    Another Cremelo Steed code that doesn't work..
    Wolar, and also...

    [charsig=http://lotrosigs.level3.turbine.com/2521c0100001624a1/signature.png]Rukrath[/charsig]

  24. #449
    Great job raisin all that money. Thank you very much for the codes but when i try to apply the codes instead of the perlino Steed i've got a "Cloak of the Raven-friend" and the Cremelo Steed code tells me that it's invalid, thank you

  25. #450
    Join Date
    Jun 2011
    Location
    Norway
    Posts
    70
    Quote Originally Posted by Sapience View Post
    Could you be more specific? Did not work as in the code gave an error or as in the code said it was something else and you can't find your mount? If it's the second, you might want to try checking your mount panel as sometimes, even if you don't have the riding skill, these mounts will stick themselves in there.

    This is the error I am getting for the Cremelo steed code:



    • The Product Key you entered is not valid for use. If you believe this is an error, please contact Turbine Customer Service by visitingsupport.turbine.com.




    The two title codes worked just fine, and the Perlino steed i do already have.
    Simsim of Evernight

 

 
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