When I went to download it there were two links to do so. I clicked both but only one ended up working after waiting a few hours to download the client comes up, I click on a character but he comes up all red and the message reads "area character in not downloaded". Did I mess something up? I'm thinking about uninstalling and starting all over. Could somebody give me a step-by-step or better yet link me to a video so I don't screw things up again? Thanks!