disappearing bridges and stairs in Moria

[trancejeremy]

I think it has something to do with Turbine's end. It's not sending all the information your computer needs to display things properly.

We had this problem earlier in the year, and it looks like its back.

Perhaps related to the reduced awareness a lot of servers are suffering from (despite not being overloaded).

[Mar-Evayave]

I created a similar post sometime back. I never got a Blue response back. I haven't seen the problem in awhile though.

Lots of photos.

https://www.lotro.com/forums/showthr...ssing-Textures

lol "Raiders of the Lost Ark" = epic!

But yeah, it would be nice to have a Blue response. Theoretically they read all of these threads -- sure would be nice if they could look into the matter and let us know whether they have any ideas.

[zariarn]

lol "Raiders of the Lost Ark" = epic!

But yeah, it would be nice to have a Blue response. Theoretically they read all of these threads -- sure would be nice if they could look into the matter and let us know whether they have any ideas.

I was wondering if anyone saw the humor in that photo.

[dorpen]

Best thing to do is keep submitting bug tickets until it's acknowledged.

[ash247]

I recently came back to try this game again after a long break and noticed this issue in all zones I played throughout the game. I am noticing structures, trees, rocks, flooring, etc being invisible. I have to log out and log back in for everything to appear again. This is a really bad problem and hope they fix this. I can't explore when I'm bumping into invisible objects and walking on invisible bridges. It completely ruins immersion for me. I have tried re-installing the client and changing all the graphical options but still notice the problem. I probably won't play until this is fixed. I am also getting "Reduced Awareness" frequently during late night hours.

[TheStrongLance]

Happens to me as well. Pillars in Moria, staircases, fences, trees, Entire villages in Rohan seem to go missing as well. I fix the problem by entering and leaving any house or doing something that requires a loading screen, but it gets annoying when you are repeatedly ramming your war-horse into invisible walls because a fence isn't loading.

[RJFerret]

I just went back and looked, as I grabbed a screenshot first time the floor was missing for me, which was Aug. 15th.

[Cjdobs]

Is this caused by DX11, or is it possibly a faulty graphics card? It's really disconcerting to step out in mid-air in Moria. Brain says there's a bridge, but eyes say eeepp!!

Don't believe it's a DX11 problem. I went through Moria a few months ago and it was one of the best areas for graphical stability. Was in there last night completing an epic quest storyline and there are missing bridges and floors all over the place. Think it must be, as has been said, an issue arising after recent patches as my graphics set up has not been altered. Couldn't happen in a worse place either - some of the drops in the mines are life ending!

[soltasword]

I wonder if this has to do with the servers themselves or someone in between them and us. We had that downtime just a short time ago with someone in between that kept us from logging in. I had an invisible wall this morning I had to find the opening in to get through it. These issues just really started for me since 11.4 update as well. Might be time for some more server maintenance or upgrades.

[LethalLethality]

I started noticing them with 11.3 but they've got progressively worse. It's a huge pain to be running through a field, only to be stopped by an invisible wall, and having to find the way around it. I wonder if it has something to do with the awareness bug, because models and textures aren't loading in until you're right on them with the camera.

[Mar-Evayave]

I was wondering if anyone saw the humor in that photo.

lol Definitely!

RJFerret - Whoa! If I was a first-timer through Moria I'd turn around and think I'd just hit a dead-end! How disconcerting it had to be to walk across that.

[Celebrawn]

Glad it's not just me. I was experiencing this phasing of scenery all over the place in Moria the other day. Also saw someone swimming around in mid-air inside the Inn in Bywater during the birthday quest, I noticed someone mentioned swimming in mid-air earlier. Looks like they have some things to fix...

[notacavetroll]

Disappearing everything everywhere, at first it was a little bug, now its getting ridiculous!

[woodwren]

Missing stairs etc happened to my partner and i at carn dum and also annuminas too.
Kinda freaky having to watch someone else's monitor to make sure we don't fall off a bridge or stair way.

[Gardhik]

Same thing in Urugarth. I was walking on acid sea yesterday...

[Neumi]

Is this caused by DX11, or is it possibly a faulty graphics card? It's really disconcerting to step out in mid-air in Moria. Brain says there's a bridge, but eyes say eeepp!!

I reported several examples of this bug. Disappearing rocks, stairs and bridges in Moria, trees and rocks in Eregion. The stuff disappears depending on the camer a angle, but is still present in the landscape, the char gets stuck on trees, raindrops are hitting the rock in mid-air.

It has nothing to do with DX11, it also happens on my Laptop with DX9 and low details (it's not depending on the viewing distance either).
I guess for Rohan it means a improvement in the framerate, but in the rest of the landscape it's annnoying.


In the 1st hall I had a very nice Indiana Jones moment. I knew that the bridge over the gap was supposed to be there, so I took a step forward ... and didn't fall. When I slowly turned the camera, the bridge appeared before my eyes.

[Flixxer]

had the same too last couple of days, sometimes i just can't tell if i will jump into a hole or getting onto stairs... walls not being there, but obviously not being able to go through them... it is getting much worse since last patch... before i had it every now and then... now all the time...

[Angbold]

This is getting unplayable and should be fixed ASAP. Staffers should at least acknowledge the problem. Trying to do Moria, and its almost impossible to know whats a gap/drop and what is just missing scenery/a bridge/steps. Constant line of sight issues where you are blocked by invisible walls/pillars/boulders/etc. All happening in the last few weeks with no change in config at my end. Exactly the same issues on my wifes PC next to me. The icon for "reduced awareness" does NOT appear during these issues. UK based player in case this is an internet routing issue following the lock out at beginning of month.

[Lynx3d]

In any case it is not a directX 9/10/11 specific issue, even in OpenGL objects like to disappear since 11.4.

Now I've always had the impression the "level of detail" (LoD) calculation is bugged because it already happened before that objects switched to low-res version just a few steps away. Now with the baggin's birthday event I noticed some hobbit buildings being invisible unless I stand on their roof. Other things stay completely invisible until relog. So I think it's a LoD bug, one that possibly has been there since ages, and the changes with 11.3 and 11.4 some memory corruptions like this one start to show more directly, and quite possibly cause(d) the graphics driver crashing too...

I don't think it has to do anything with the servers, it mostly affects static scenery where I'm almost sure your client will render without remote information (unlike some of the phasing bugs like half of Hytbold missing occasionally, but there entering and leaving a building already fixed it).

[NJgrazer]

Clearly theres a problem game-wide not user wide, too many threads with reports of this. Turbine will take forever to acknowledge it, thats their typical behavior.
Im F2P, glad Im not paying for fails like this.

[Malindruel]

Release Notes

General

• Players with specific video cards were experiencing crashes to desktop and Blue/Black screens. This has been resolved.

This fix is the cause of the current problems

Prior to U11.4 there was only minor issues that "could happen" to certain GFX Cards

Now we have MAJOR Issues that are ACTUALLY happening with ALL Cards

I was in Bree yesterday,
I ran from Bree West Gate to Prancing Pony to South Gate to Taxidermy Guy to West Gate again

EVERY Building on the route was missing, I could see all the NPC's and Facilities inside the buildings
Those buildings with no entry point were just a plot of land

[Altique]

Hello?
Also I lag super bad now since this started. I can move and use skills but everything around me is lagged out, but its hard to time stuff when its jumping around.

[YouichiHophop]

This is getting unplayable and should be fixed ASAP. Staffers should at least acknowledge the problem. Trying to do Moria, and its almost impossible to know whats a gap/drop and what is just missing scenery/a bridge/steps. Constant line of sight issues where you are blocked by invisible walls/pillars/boulders/etc. All happening in the last few weeks with no change in config at my end. Exactly the same issues on my wifes PC next to me. The icon for "reduced awareness" does NOT appear during these issues. UK based player in case this is an internet routing issue following the lock out at beginning of month.

I'm also seeing this problem, on my account, but not on my son's account on the same PC ?

I was having this problem on my PC, so I swapped to my laptop, where I was still having the problem, my son then started playing on my PC, and wasn't having a problem, even when we were both in the same area, he'd be seeing buildings I couldn't see.

I've seen this in the Silvertine City (the Puzzle vault was completely missing), Eregon, and in the Shire.

[Ambermoone]

I'm also seeing this problem, on my account, but not on my son's account on the same PC ?

I was having this problem on my PC, so I swapped to my laptop, where I was still having the problem, my son then started playing on my PC, and wasn't having a problem, even when we were both in the same area, he'd be seeing buildings I couldn't see.

I've seen this in the Silvertine City (the Puzzle vault was completely missing), Eregon, and in the Shire.

I'm having problems with Moria aswell. Being new to Moria it's making navigation a larger challenge than the designers probably envisaged.

[Marxlne]

In any case it is not a directX 9/10/11 specific issue, even in OpenGL objects like to disappear since 11.4.

Now I've always had the impression the "level of detail" (LoD) calculation is bugged because it already happened before that objects switched to low-res version just a few steps away. Now with the baggin's birthday event I noticed some hobbit buildings being invisible unless I stand on their roof. Other things stay completely invisible until relog. So I think it's a LoD bug, one that possibly has been there since ages, and the changes with 11.3 and 11.4 some memory corruptions like this one start to show more directly, and quite possibly cause(d) the graphics driver crashing too...

I don't think it has to do anything with the servers, it mostly affects static scenery where I'm almost sure your client will render without remote information (unlike some of the phasing bugs like half of Hytbold missing occasionally, but there entering and leaving a building already fixed it).

I think Lynx3d here is close to the root of the problems. To me it also looks like it's a memory corruption on client side. Objects (rocks, bridges, walls etc) start to disappear when i've been in a game for some time and swapping through different regions - that mean when lots of info has been hold in memory. Restarting game (that means flushing memory) fixes problem, so it confirms my theory.