From before 6AM EDT, I have received the message that LOTRO could not connect and then time out. I was attempting to connect to Firefoot server. After many unsuccessful attempts, I came to the forums to see if anyone else had the problem, or find some words of wisdom on the Developers/Tech assist forum.
I tried everything suggested including turning off my Norton Security Suite. After getting nowhere, I called my ISP to see if they had done anything that would have blocked the UDP requirements at 2900-2910 and 9000-9010. They claimed that nothing was blocked and no maintenance was being performed.
After some thought, (and a rest from the computer), I decided to log into a different server. VOILA!! It worked. That was 4 hours ago and I can still log into that server but get the time out every time on Firefoot.
What gives? Last night, I started having short disconnects about 7 PM EDT but logged for the night by 7:30. This is accompanied with the persistent message that the game has shifted into a low-detail mode due to server loading. Let me assure you that Firefoot does not have a load in the middle of the day, during the work/school week, and not having a festival of some sort going on.
I think the server is not working as intended and think that it should be fixed or offer a more up-to-date troubleshooting routine for this problem. (On this forum the identical problem seems to have arose the first week of August, but I did not see where anything was posted as to why or how it was resolved).
I filed a bug report, but for obvious reasons (I guess) could not file a request for help as I cannot get into the game to report this. Seems weird that the bugs I report in game ask me to report them again so QA can get involved and because of this lack of interface, I report a problem to QA and the people who may be able to help are not notified. This area needs some work I would say...
I will continue to try to log in this evening and will re-post if I ever get on before the maintenance Monday.
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