I understand there are server issues going on. I was hoping these would be resolved with 11.4 as most of them seem to have been introduced with 11.3. But alas, it was not to be.
The problem I have is not with the 'reduced awareness' limiting my draw range, or with mining nodes popping up when I'm almost on top of them. No, that I can overlook as they still show up on my tracker even if they don't draw until I'm almost on them.
What I have a problem with is that an alert pops up, sometimes multiple times an hour telling me that you still haven't fixed this issue. It's like a fire alarm that's telling me about a forest fire in Colorado. The same forest fire that's been burning all month long. Pretty soon, you start to ignore the alerts for everything else as well, as it all comes into the same box. When it goes 'ding' I no longer think I have a mail, but that your system is notifying me for the umpteenth time today that you still haven't fixed this problem. 80%+ of the time, it's just that, and it's becoming old beyond compare.
So either: 1.) Borrow some of the nice people from NCSoft or Blizzard, or anyone else to give you some new eyes on the issue to help you fix this problem that's been going on for well over a month where your servers can't seem to handle traffic even when it's a ghost town, considering I get these messages even when very few people are on, at odd times of day. (Considering how long this has gone on, your in house folks seem to have zero grasp of what's causing this, or it'd be fixed by now. It's approaching ridiculous. I think you know that.) Or...
2.) Please at least provide a UI option to turn off certain alert messages, such as server messages that tell me 30x a day that someone still hasn't fixed this. I don't want to be reminded dozens of times a day that you still haven't fixed this. Really, it DOES NOT HELP with confidence. It's like constantly bopping someone on the head with a nerf stick. Yea, it doesn't hurt much, but after the 5th or so time in an hour it gets a bit annoying, and after the 50th time for the day you really start wondering why you tolerate the people doing it at all, much less actually pay them.
So please. Either fix it, or give us an option to disable your system alerts that most of us really don't care about.
Thanks for listening.