sorry if i posted on the wrong thread but im f2p player

i cant seem to connect to the server & i hv look up the old thread on this problem but none seem to work.
this afternoon seem to work just fine
this could be the server having unscheduled update, but i hvn't seen any announcement on twitter or forum

so far i already make sure lotro is in window firewall exception list ( it's off by the way)

already remove and re-add in my norton internet security

already change the userpreferences.ini net value

so any1 can help, really appreciated
any suggestion please guide me through. i'm not very good in computer