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Results 1 to 17 of 17
  1. #1

    Stuck at "Enter Middle Earth"

    Problem started on Saturday...

    Login up to the "Warner Bros" screen is fine
    Black screen appears for 5-10 mins before getting to the Character creation screen (this has never happened before)
    Once I select my character and click on "Enter middle Earth" the screen just freezes and says "Lord of the Rings Online (Not Responding)". Then after a lengthy amount of time, it just times out.

    Is this a server (Elendilmir) wide problem?

    Any solutions to this problem?

  2. #2
    Join Date
    Oct 2010
    Location
    Hamilton, NY
    Posts
    3,699
    Have you updated your graphics drivers recently? As weird as this will sound...
    • If you haven't, update them.
    • If you have, roll them back. (Remove the update.)

  3. #3
    No I haven't... will try thanks!

  4. #4
    Looks like the grahics card is up to date... any other ideas?
    Last edited by Silverton2009; Sep 09 2013 at 09:44 AM.

  5. #5
    Join Date
    Jun 2011
    Posts
    1,642
    Hi, Silverton2009.

    Can you please supply your full DirectX Diagnostic log?

    If you're unsure how to do so follow the link in my signature.
    [center][url=http://forums.lotro.com/showthread.php?18699-How-to-get-help-on-the-Tech-Forums-and-how-to-contact-Turbine][color=gold]How to get help on the Tech Forums and how to contact Turbine[/color][/url]

    [color=green]Please reply to the topic or PM me if a solution I posted works for you: The more data I can gather the better I can help.[/color][/center]

  6. #6
    Code:
    ------------------
    System Information
    ------------------
    Time of this report: 9/10/2013, 11:22:23
           Machine name: YVAN-PC
       Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
               Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
           System Model: Precision M6300                 
                   BIOS: Phoenix ROM BIOS PLUS Version 1.10 A13
              Processor: Intel(R) Core(TM)2 Duo CPU     T7700  @ 2.40GHz (2 CPUs), ~2.4GHz
                 Memory: 8192MB RAM
    Available OS Memory: 8190MB RAM
              Page File: 2743MB used, 13634MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode
    
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
              Input Tab: No problems found.
    
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    
    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA Quadro FX 1600M
           Manufacturer: NVIDIA
              Chip type: Quadro FX 1600M
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_040D&SUBSYS_019B1028&REV_A1
         Display Memory: 3823 MB
       Dedicated Memory: 239 MB
          Shared Memory: 3583 MB
           Current Mode: 1920 x 1200 (32 bit) (59Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: unknown
             Monitor Id: SHP13C2
            Native Mode: 1920 x 1200(p) (59.969Hz)
            Output Type: Internal
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.5721 (English)
         Driver Version: 8.17.12.5721
            DDI Version: 10
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 6/7/2010 19:58:00, 12338280 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp: 
      Device Identifier: {D7B71E3E-474D-11CF-C165-97211FC2C535}
              Vendor ID: 0x10DE
              Device ID: 0x040D
              SubSys ID: 0x019B1028
            Revision ID: 0x00A1
     Driver Strong Name: oem8.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section004:8.17.12.5721:pci\ven_10de&dev_040d&subsys_019b1028
         Rank Of Driver: 00E60001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (High Definition Audio Device)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_76A0&SUBSYS_102801F8&REV_1002
            Manufacturer ID: 1
                 Product ID: 65535
                       Type: WDM
                Driver Name: HdAudio.sys
             Driver Version: 6.01.7601.17514 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 11/20/2010 06:44:23, 350208 bytes
                Other Files: 
            Driver Provider: Microsoft
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    
    ---------------------
    Sound Capture Devices
    ---------------------
    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
    
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
    
    Poll w/ Interrupt: No
    
    
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2835
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    
    
    ----------------
    Gameport Devices
    ----------------
    
    
    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | 
    + PS/2 Compatible Mouse
    | Matching Device ID: *pnp0f13
    | Service: i8042prt
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC05A
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    
    
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 91.2 GB
    Total Space: 150.5 GB
    File System: NTFS
          Model: FUJITSU MHW2160BJ G2 ATA Device
    
    
          Drive: D:
     Free Space: 2.0 GB
    Total Space: 2.0 GB
    File System: NTFS
          Model: FUJITSU MHW2160BJ G2 ATA Device
    
    
          Drive: F:
     Free Space: 324.9 GB
    Total Space: 476.9 GB
    File System: NTFS
          Model: Seagate FA GoFlex Pro USB Device
    
    
          Drive: E:
          Model: HL-DT-ST DVD+-RW GSA-T21N ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
    
    
    --------------
    System Devices
    --------------
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_284B&SUBSYS_01F81028&REV_02\3&18D45AA6&0&D8
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family USB Universal Host Controller - 2835
    Device ID: PCI\VEN_8086&DEV_2835&SUBSYS_01F81028&REV_02\3&18D45AA6&0&D1
       Driver: n/a
    
    
         Name: Dell Wireless 1505 Draft 802.11n WLAN Mini-Card
    Device ID: PCI\VEN_14E4&DEV_4328&SUBSYS_000A1028&REV_03\4&2B6CD18A&0&00E1
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family PCI Express Root Port 6 - 2849
    Device ID: PCI\VEN_8086&DEV_2849&SUBSYS_01F81028&REV_02\3&18D45AA6&0&E5
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family USB Universal Host Controller - 2834
    Device ID: PCI\VEN_8086&DEV_2834&SUBSYS_01F81028&REV_02\3&18D45AA6&0&D0
       Driver: n/a
    
    
         Name: Broadcom NetXtreme 57xx Gigabit Controller
    Device ID: PCI\VEN_14E4&DEV_1674&SUBSYS_01F81028&REV_00\4&1C9AB11F&0&00E5
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family PCI Express Root Port 4 - 2845
    Device ID: PCI\VEN_8086&DEV_2845&SUBSYS_01F81028&REV_02\3&18D45AA6&0&E3
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family USB Universal Host Controller - 2832
    Device ID: PCI\VEN_8086&DEV_2832&SUBSYS_01F81028&REV_02\3&18D45AA6&0&EA
       Driver: n/a
    
    
         Name: Ricoh xD-Picture Card Controller
    Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_01F81028&REV_12\4&24D65527&0&0CF0
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family PCI Express Root Port 2 - 2841
    Device ID: PCI\VEN_8086&DEV_2841&SUBSYS_01F81028&REV_02\3&18D45AA6&0&E1
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family USB Universal Host Controller - 2831
    Device ID: PCI\VEN_8086&DEV_2831&SUBSYS_01F81028&REV_02\3&18D45AA6&0&E9
       Driver: n/a
    
    
         Name: Ricoh SD/MMC Host Controller
    Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_01F81028&REV_12\4&24D65527&0&0AF0
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
    Device ID: PCI\VEN_8086&DEV_283F&SUBSYS_01F81028&REV_02\3&18D45AA6&0&E0
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family USB Universal Host Controller - 2830
    Device ID: PCI\VEN_8086&DEV_2830&SUBSYS_01F81028&REV_02\3&18D45AA6&0&E8
       Driver: n/a
    
    
         Name: Ricoh 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_01F81028&REV_05\4&24D65527&0&08F0
       Driver: n/a
    
    
         Name: Mobile Intel(R) PM965/GM965/GL960/GS965 Express PCI Express Root Port - 2A01
    Device ID: PCI\VEN_8086&DEV_2A01&SUBSYS_01F81028&REV_0C\3&18D45AA6&0&08
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family SMBus Controller - 283E
    Device ID: PCI\VEN_8086&DEV_283E&SUBSYS_01F81028&REV_02\3&18D45AA6&0&FB
       Driver: n/a
    
    
         Name: Intel(R) ICH8M 3 port Serial ATA Storage Controller - 2828
    Device ID: PCI\VEN_8086&DEV_2828&SUBSYS_01F81028&REV_02\3&18D45AA6&0&FA
       Driver: n/a
    
    
         Name: SDA Standard Compliant SD Host Controller
    Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_01F81028&REV_22\4&24D65527&0&09F0
       Driver: n/a
    
    
         Name: Mobile Intel(R) PM965/GM965/GL960/GS965 Express Processor to DRAM Controller - 2A00
    Device ID: PCI\VEN_8086&DEV_2A00&SUBSYS_01F81028&REV_0C\3&18D45AA6&0&00
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A
    Device ID: PCI\VEN_8086&DEV_283A&SUBSYS_01F81028&REV_02\3&18D45AA6&0&D7
       Driver: n/a
    
    
         Name: Intel(R) ICH8M-E LPC Interface Controller - 2811
    Device ID: PCI\VEN_8086&DEV_2811&SUBSYS_01F81028&REV_02\3&18D45AA6&0&F8
       Driver: n/a
    
    
         Name: Ricoh Memory Stick Controller
    Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_01F81028&REV_12\4&24D65527&0&0BF0
       Driver: n/a
    
    
         Name: Intel(R) ICH8M Ultra ATA Storage Controllers - 2850
    Device ID: PCI\VEN_8086&DEV_2850&SUBSYS_01F81028&REV_02\3&18D45AA6&0&F9
       Driver: n/a
    
    
         Name: Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
    Device ID: PCI\VEN_8086&DEV_2836&SUBSYS_01F81028&REV_02\3&18D45AA6&0&EF
       Driver: n/a
    
    
         Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_01F81028&REV_F2\3&18D45AA6&0&F0
       Driver: n/a
    
    
         Name: NVIDIA Quadro FX 1600M
    Device ID: PCI\VEN_10DE&DEV_040D&SUBSYS_019B1028&REV_A1\4&2634381E&0&0008
       Driver: n/a
    
    
    ------------------
    DirectShow Filters
    ------------------
    
    
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
    
    
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    
    
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
    
    
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    
    
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713
    
    
    WDM Streaming Rendering Devices:
    HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
    
    
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    
    
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
    
    
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    
    
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    
    Audio Renderers:
    Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
    
    
    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

  7. #7
    Join Date
    Jun 2011
    Posts
    1,642
    Can you please try going into the Launcher Options and selecting the "Repair" tab, checking the "Reset the game display settings" checkbox and clicking "OK" then try again to enter the game?

    If that doesn't help; I'm guessing that you're using DX10? If so can you try changing it to DX9 and see if that helps?
    [center][url=http://forums.lotro.com/showthread.php?18699-How-to-get-help-on-the-Tech-Forums-and-how-to-contact-Turbine][color=gold]How to get help on the Tech Forums and how to contact Turbine[/color][/url]

    [color=green]Please reply to the topic or PM me if a solution I posted works for you: The more data I can gather the better I can help.[/color][/center]

  8. #8
    Yeah already tried the "repair" tab with no luck.

    Do you know where I have to go to change it to DX9?

    Im just curious to what may have caused this as I've had no problems since 2009...

  9. #9
    Bump... really need help here... tomorrow will make a week without access.

    Today I got a bit closer... but this time it stopped at the loading screen after the character selection. The weird thing is that the loading screen was filled with lines forming squares (almost like a plaid shirt). Dont know if that helps but thats the latest...

    *bummed out*

  10. #10
    Join Date
    Jun 2011
    Posts
    1,642
    Quote Originally Posted by Silverton2009 View Post
    Do you know where I have to go to change it to DX9?
    Once you get to the Character Select screen you should have a button on the right of the screen, "Options".

    Click on that and you should be able to see the option, "Graphics Hardware Level", set that to DirectX9.
    [center][url=http://forums.lotro.com/showthread.php?18699-How-to-get-help-on-the-Tech-Forums-and-how-to-contact-Turbine][color=gold]How to get help on the Tech Forums and how to contact Turbine[/color][/url]

    [color=green]Please reply to the topic or PM me if a solution I posted works for you: The more data I can gather the better I can help.[/color][/center]

  11. #11
    Thanks.. will try... considering I only get there (character selection screen) rarely these days!

  12. #12
    Lucked out (to get to character selection page)

    It was already set to DirectX9

  13. #13
    I dont know if this is relevant or not, but all this happened when I accessed a character I haven't touched in years... now on the character selection page it starts off with him selected, but when I select another character and press Enter Middle Earth... it freezes.

  14. #14
    What a shame you are having these problems.

    Can you try to take the ueserpreferences.ini file out of my documents and run the client again, allowing it to create a new one.

  15. #15

    It worked!!! Thank you so much!

  16. #16
    Good, i'm glad my flowchart head can help people sometimes. Have fun

    Am on wifes account btw, hence the namechange )

  17. #17
    Ironically enough i was on wife's pc replying because she has had issues connecting but all sorted now

 

 

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