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  1. #1

    Angry Requesting Realistic Downtime Estimates

    I think we can all agree that the server downtime estimates are never even close. Can we please get more realistic downtime estimates? I could see if this wasn't a recurring scenario but every time?
    [charsig=http://lotrosigs.level3.turbine.com/032020100004cebc8/signature.png]Raidfiend[/charsig]
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  2. #2
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    Quote Originally Posted by Ellemere View Post
    Still 6 minutes to go by my watch. Don't be too hasty to jump on them
    Extended until 1 PM according to Twitter.
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  3. #3
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    Quote Originally Posted by dwarfThar View Post
    Extended until 1 PM according to Twitter.
    Which is better than usual to be fair people in the past have made a great deal about them not posting timely updates about delays. At least they are warning us in advance this time.
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  4. #4
    Join Date
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    Maintenance is intended to keep things in good working order. If they've extended the time, it's quite possible they've discovered something in one or more servers that needs attention to keep the world(s) playable.

    I'd much rather have the servers remain down for an extra hour during a scheduled maintenance than to have them go down suddenly for several hours or days because something wasn't fixed now.

  5. #5
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    Quote Originally Posted by DrFoster View Post
    I think we can all agree that the server downtime estimates are never even close. Can we please get more realistic downtime estimates? I could see if this wasn't a recurring scenario but every time?
    The server will be down, until it is up. That is about as realistic an estimate as you can get.
    Originally Posted by Damian6988
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  6. #6
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    It's generally extended by an hour, so always add one or two to the initial estimate and you have the general idea. There has been the occasional four or five hour extension, but for the most part, it's on or two hours.
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  7. #7
    Quote Originally Posted by DrFoster View Post
    I think we can all agree that the server downtime estimates are never even close. Can we please get more realistic downtime estimates? I could see if this wasn't a recurring scenario but every time?
    You post this a mere 10 minutes after the downtime is supposed to end. Isn't it a bit unrealistic to start complaining when the maintenance is only 10 minutes overdue? You don't have a Service Level Agreement (SLA) with Turbine or something, do you?

    Also, they were about an hour early when they launched Helms Deep. I don't hear anyone praising them for being early for a change. - If you have played this game for some time, you should probably know that maintenance downtimes usually go over a little bit. Why don't you just always plan for that?
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  8. #8
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    Quote Originally Posted by DrFoster View Post
    I think we can all agree that the server downtime estimates are never even close. Can we please get more realistic downtime estimates? I could see if this wasn't a recurring scenario but every time?
    You do not speak for me.

    Sometimes the maintenances ends earlier than even the first estimate.

    Considering we haven't had a maintenance in a while, the first two things I did when I saw this thread was roll my eyes and have a /facepalm moment. A little gratitude would go a long way. No gratitude stops things dead in the water.
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  9. #9
    Yes, sure, this is only an hour. But I hope you all realise the OP certainly has a point. Not even once has the downtime of a major update been accurate. Let be a maintenance. I cannot imagine that other games manage downtimes like this.
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