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  1. #1
    Join Date
    Sep 2012

    launching the game issues

    when i try to play the game it comes up with 'internal error. please contact customer support' I have changed the proxy settings and it still wont launch please help. By the way i play via steam

  2. #2
    Join Date
    Jul 2011
    I'm no computer expert but this looks like an installation problem to me. Have you been able to play ever after the last patch? If not, your problem will probably be fixed with a re-install of the game. If you were able to play after the last patch, I don't know what's wrong but a re-install might help as well. You could always check out the Technical support sections of the forum. Good luck!
    Fordil of Landroval, Minstrel officer of The Alliance

    Check out my Guide for New Players: https://www.lotro.com/forums/showthread.php?507561-GUIDE-New-to-LOTRO-hints-and-tips

  3. #3
    It's could be any of a number of problems, but try to change the language in the client to English that was what worked for me. Your language may already be English. Just ignore that and select english again and try once more.



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