Hello, all! ^-^

...So I was a regular player until about six or seven months ago, when my laptop crashed and I lost my download. I just didn't have time to download again, so I took a bit of a hiatus. Now I've got some freetime and would really like to reconnect with the gameworld and my guild. Sadly, I came back to this problem:

I can't remember my exact username, and it seems the login has undergone some changes while I was away. (Like, is the account-name listed on the left of your character page what you use to log in?) I've completely forgotten my password, and either my email has been hacked or I've got the password wrong for that too. -_- So there's no way for me to recover my lotro password.

I went ahead and made a new account (...no duh), and I emailed Turbine a week ago today, but is there *anything* else I can do? I'd be sick if I had to start all over--I put a lot of time into that account, I had one character at level 29--not to mention a lot of fond memories.