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  1. #1
    Join Date
    Mar 2013
    Posts
    1

    Is there a way to clear the cart ?

    I was planning to use the sale to buy some items in the store, so the cart total is greater than my points

    np, add more points. ... small problem, adding points wont work.

    np, i will remove some of the items so they do go under my points. small problem, neither left or right click on 'remove' will remove the item. And I cant seem to be able to clear the entire cart

    ive logged off and on, and tried to add points, so many times, I'm wondering if its just stuck. The only thing i can change is entering the code, and removing coupon. I could try adding more items, but i want to remove item.

    Ive been able to buy before (the sam gamee pack was quite useful), but this time i just want to clear everything, and try again

    thanks

  2. #2
    You should be able to remove items and buy points. Something must be broken. I suggest you call Turbine Account Management on the telephone. Get the nice humans to do it for you.
    Unless stated otherwise, all content in this post is My Personal Opinion.

  3. #3
    Join Date
    Jul 2011
    Location
    Belgium
    Posts
    690
    I'd try rebooting the computer, and if that doesn't work, try clearing your Internet Explorer cache. The LOTRO store uses IE to connect to the internet, so maybe it's cache clears too if you clear IE's cache. Can't guarantee this will work though, if it doesn't, follow Yula's advice and contact Turbine Support (also for the adding points problem, it's something that happens a lot lately and support can fix it for you normally).
    Fordil of Landroval, Minstrel officer of The Alliance

    Check out my Guide for New Players: https://www.lotro.com/forums/showthread.php?507561-GUIDE-New-to-LOTRO-hints-and-tips

 

 

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