i got this issue too, bought the "Steely Dan" pack.. uninstalled my old Turbine standard res game.. waited 4 hours to install the high res steam version.. no key
verified cache.. 11gb to reacquire? why? waited another 2 hours.. still no key
i cant run "big picture" nor do i want to.. i just want what i effing paid for... steam support is a joke, 7 days and no response..
wish i had never bothered
OK so Steam still didn't fix my issue and none of the above methods mentioned worked (i cant run Big Picture on my machine)
So i had to resort to good old fashioned snooping and got my code..
In Windows XP
Click START> RUN and type regedit
locate this value HKEY_CURRENT_USER\Software\Val ve\TestApp213179
inside here you will see the value SteamKey
double click this and copy the CD KEY.
*note.. the app number may vary so it could be trial and error till you get the right one.
Now go to your Turbine account and enter the code as you usually would for an expansion etc, alll being well you will have the right one and bingo, you have your stuff... if not, keep looking through the TestApp entries till you get the right one.
Dont panic, you are not changing the registry, do not delete anything, dont change anything.. just look and copy. steam is at fault here and it should be fixed soon enough but they do take a long time to do anything. so try this method if you cant wait.
This method should work other things you are missing concerning LOTRO and Steam.
For Vista, Win 7/8 im presuming its pretty much the same, hope this helps.
If you go into steam big screen mode and then highlight game you can find the key there.
So I'm having a similar issue, but I know my key and have applied it to my Turbine account. It says it was activated, received a confirmation email, but even after shutting down steam and reinstalling LOTRO the steely dawn perks aren't there. &&&???
Hope this helps. cheers!
I posted on steam but figure there might be some help here as well.
I have my key from the pack, that's fine. But when I try to apply it to my account, it just tells me to follow the instructions, but there are none, just an image stating it's a promotional mount pack.
When I try to apply the key and log in after, I get a 500 server error. I have no idea what's actually wrong, so any help would be appreciated if i'm just not applying it right or something.
I redeemed my key on myaccount.turbine.com and recieved the cosmetics and 5x 100% tokens, but didnt get 500TP. Then i send a tticket to suport but didnt get any responce, anyone have similar problems?
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