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  1. #1
    Join Date
    Feb 2007
    Location
    Philadelphia, PA
    Posts
    2,668

    Technical Support resources for the Mac Client

    Turbine support links

    Turbine Support | Knowledgebase | How to Get Help on the Tech Forums | Common Tech Issues | New Player Help

    Note:
    • The Customer Support forums are for Player-to-Player help
    • for official support, please submit a ticket to the appropriate team via the form here.
    • After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.
    • Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.


    Mac players should post in: The Mac Technical Support Forum

    Player created Support and information

    www.lotro-wiki.com is the home of the documentation of the Mac Client.
    Last edited by Valamar; Dec 05 2012 at 10:03 PM. Reason: weird change of url format by editor...
    Bill Magill Mac Player
    (OTG)
    Val - Man Minstrel (90)
    Valalin - Dwarf Minsrel (69)
    Valamar - Dwarf Hunter (105)
    Valanne - Beorning (90)
    Valdicta - Dwarf RK (104)
    Valhad - Elf LM (65)
    Valkeeper - Elf RK (86)
    Valwood - Dwarf RK (80)


    Valhunt - Dwarf Hunter (70)
    Valanne - Beorning (91)
    Ninth - Man Warden (65)

    "Laid back, not so serious, no drama.
    All about the fun!"


  2. #2
    Join Date
    Sep 2012
    Location
    France
    Posts
    684
    Nice and concise info. Top links not working though.
    [I]Gaspard Strongpole[/I] - Hunter on [B]Eldar[/B] : [COLOR="#FF0000"]Mac Player[/COLOR] - iMac/27-inch, Late 2013/ 3.4 GHz Intel Core i5/ 8 GB 1600 MHz DDR3/ NVIDIA GeForce GTX 780M 4096 MB/OS X 10.10.5

  3. #3
    Join Date
    Feb 2007
    Location
    Philadelphia, PA
    Posts
    2,668
    All fixed... bb code editor in the forum added some weird code
    Bill Magill Mac Player
    (OTG)
    Val - Man Minstrel (90)
    Valalin - Dwarf Minsrel (69)
    Valamar - Dwarf Hunter (105)
    Valanne - Beorning (90)
    Valdicta - Dwarf RK (104)
    Valhad - Elf LM (65)
    Valkeeper - Elf RK (86)
    Valwood - Dwarf RK (80)


    Valhunt - Dwarf Hunter (70)
    Valanne - Beorning (91)
    Ninth - Man Warden (65)

    "Laid back, not so serious, no drama.
    All about the fun!"


  4. #4
    Join Date
    Feb 2007
    Location
    Philadelphia, PA
    Posts
    2,668
    bump this again
    Bill Magill Mac Player
    (OTG)
    Val - Man Minstrel (90)
    Valalin - Dwarf Minsrel (69)
    Valamar - Dwarf Hunter (105)
    Valanne - Beorning (90)
    Valdicta - Dwarf RK (104)
    Valhad - Elf LM (65)
    Valkeeper - Elf RK (86)
    Valwood - Dwarf RK (80)


    Valhunt - Dwarf Hunter (70)
    Valanne - Beorning (91)
    Ninth - Man Warden (65)

    "Laid back, not so serious, no drama.
    All about the fun!"


  5. #5
    Join Date
    Mar 2008
    Location
    Earth... usually
    Posts
    1,732
    Quote Originally Posted by Valamar View Post
    bump this again
    No need I verified the links and have stickied this for easier perusal in the forum.
    -Helpful Turbine Support Links-

    Note
    : The
    Customer Support forums are best for player-to-player help, for direct official support, please submit a help request via the form here.

    After submitting that ticket be sure to log in to your email providers website directly. Check spam/bulk mail folders and add noreply@turbine.com; techsupport@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book as well. All tickets receive a reply but some responses get flagged as such and your email may not tell you it did so.

  6. #6
    Join Date
    Feb 2007
    Location
    Philadelphia, PA
    Posts
    2,668
    Turbine support links

    Turbine Support | Knowledgebase | How to Get Help on the Tech Forums | Common Tech Issues | New Player Help

    Note:
    • The Customer Support forums are for Player-to-Player help
    • for official support, please submit a ticket to the appropriate team via the form here.
    • After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.
    • Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.


    Mac players should post in: The Mac Technical Support Forum

    Player created Support and information

    www.lotro-wiki.com is the home of the documentation of the Mac Client.

    If you are having trouble using the in-game bug report form (either via "/bug" or via the "Help" pop-up) use the form found here:
    lotrobugs.turbine.com

    Note that you CAN attach screenshots using this form.
    Last edited by Valamar; May 19 2013 at 10:57 AM.
    Bill Magill Mac Player
    (OTG)
    Val - Man Minstrel (90)
    Valalin - Dwarf Minsrel (69)
    Valamar - Dwarf Hunter (105)
    Valanne - Beorning (90)
    Valdicta - Dwarf RK (104)
    Valhad - Elf LM (65)
    Valkeeper - Elf RK (86)
    Valwood - Dwarf RK (80)


    Valhunt - Dwarf Hunter (70)
    Valanne - Beorning (91)
    Ninth - Man Warden (65)

    "Laid back, not so serious, no drama.
    All about the fun!"


 

 

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