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  1. #1
    Join Date
    Feb 2007
    Location
    Philadelphia, PA
    Posts
    2,574

    Technical Support resources for the Mac Client

    Turbine support links

    Turbine Support | Knowledgebase | How to Get Help on the Tech Forums | Common Tech Issues | New Player Help

    Note:
    • The Customer Support forums are for Player-to-Player help
    • for official support, please submit a ticket to the appropriate team via the form here.
    • After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.
    • Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.


    Mac players should post in: The Mac Technical Support Forum

    Player created Support and information

    www.lotro-wiki.com is the home of the documentation of the Mac Client.
    Last edited by Valamar; Dec 05 2012 at 11:03 PM. Reason: weird change of url format by editor...
    Bill Magill - Mac Player - Old Timers Guild- Gladden:

    Partial cast
    Valamar: Dwarf Hunter - Level 100
    Valdicta: Dwarf Rune-keeper - Level 100
    Valanne: Beorning - Level 80

  2. #2
    Join Date
    Sep 2012
    Location
    France
    Posts
    660
    Nice and concise info. Top links not working though.

  3. #3
    Join Date
    Feb 2007
    Location
    Philadelphia, PA
    Posts
    2,574
    All fixed... bb code editor in the forum added some weird code
    Bill Magill - Mac Player - Old Timers Guild- Gladden:

    Partial cast
    Valamar: Dwarf Hunter - Level 100
    Valdicta: Dwarf Rune-keeper - Level 100
    Valanne: Beorning - Level 80

  4. #4
    Join Date
    Feb 2007
    Location
    Philadelphia, PA
    Posts
    2,574
    bump this again
    Bill Magill - Mac Player - Old Timers Guild- Gladden:

    Partial cast
    Valamar: Dwarf Hunter - Level 100
    Valdicta: Dwarf Rune-keeper - Level 100
    Valanne: Beorning - Level 80

  5. #5
    Join Date
    Mar 2008
    Location
    Earth... usually
    Posts
    1,706
    Quote Originally Posted by Valamar View Post
    bump this again
    No need I verified the links and have stickied this for easier perusal in the forum.
    -Helpful Turbine Support Links-
    Note: The Customer Support forums are for Player-to-Player help, for official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.

    Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  6. #6
    Join Date
    Feb 2007
    Location
    Philadelphia, PA
    Posts
    2,574
    Turbine support links

    Turbine Support | Knowledgebase | How to Get Help on the Tech Forums | Common Tech Issues | New Player Help

    Note:
    • The Customer Support forums are for Player-to-Player help
    • for official support, please submit a ticket to the appropriate team via the form here.
    • After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.
    • Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.


    Mac players should post in: The Mac Technical Support Forum

    Player created Support and information

    www.lotro-wiki.com is the home of the documentation of the Mac Client.

    If you are having trouble using the in-game bug report form (either via "/bug" or via the "Help" pop-up) use the form found here:
    lotrobugs.turbine.com

    Note that you CAN attach screenshots using this form.
    Last edited by Valamar; May 19 2013 at 11:57 AM.
    Bill Magill - Mac Player - Old Timers Guild- Gladden:

    Partial cast
    Valamar: Dwarf Hunter - Level 100
    Valdicta: Dwarf Rune-keeper - Level 100
    Valanne: Beorning - Level 80

 

 

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