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Thread: Missing Blog

  1. #1
    Join Date
    Apr 2012
    Posts
    15

    Missing Blog

    When I try to view the blog for my character/kinship I get this message: "The blog you have requested is not installed properly. Please contact the system administrator."

    I don't know how to go about getting this resolved. I thought I would post here. Is it because my account is free that I do not get one?

  2. #2
    You could try posting here:
    http://forums.lotro.com/forumdisplay...s-amp-Feedback
    assuming you have posting ability. Very few people visit the free player assistance forum. The other possibility is submit a email ticket via the support portal:
    http://support.turbine.com/ics/suppo...?style=classic
    Game = Lotro
    Support Team = Lotro Community/Forum Support
    Request Type = My Lotro
    My Lotro Inquiry = Blog and Other Inquires

    After the end of 2010, Turbine greatly reduced support for the web site features. There seems to be little to no support available. Good luck.

    Like all companies doing online games, 2012 has been a very bad year for this market segment. Turbine like most if not all other companies had to let people go. Turbine reduced their staff in October, 2012. Customer service was hit. I believe the phone support hours were cut 2 hours a day - 14 hours a week. It is now 9 hours a day instead of 11 hours.
    Unless stated otherwise, all content in this post is My Personal Opinion.

  3. #3
    Join Date
    Apr 2012
    Posts
    15
    Thank you!

 

 

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