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  1. #1
    Join Date
    Sep 2010
    Posts
    1

    Account not linked to a DDO subscription

    I just loaded the game and i my actual turbine account page it says I've had an account since 2010. It also says free as my subscription but when I try and log into the game and it says I don't have a subscription although I am a f2p account. Why?

  2. #2
    Quote Originally Posted by squigman View Post
    I just loaded the game and i my actual turbine account page it says I've had an account since 2010. It also says free as my subscription but when I try and log into the game and it says I don't have a subscription although I am a f2p account. Why?
    its not enough to only have an account with turbine you need to register to play lotro the same as you did to play DDO, try and signup here with the same emai, username and password you used for DDO
    http://signup.lotro.com/lotro.php?ft...455_1353885789,

    but iirc this dosent always work, if you already have a DDO account you may need to contact turbine support and ask them to add lotro to your current turbine account

    if youve already created a lotro account which is not linked to your DDO account you will need to re-create your lotro account following the steps i outlined above, as far as im aware turbine will not merge or transfer accounts but there is no harm in asking turbine support if they can help
    Last edited by Finglonger_UK; Nov 25 2012 at 06:29 PM.
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  3. #3
    There is no way from our end to add another subscription (Asheron's Call, DDO or Lotro account) to an existing Turbine account via the F2P method. In order for me to add a third Loto account to my Turbine account that has one AC and two Lotro Accounts. I have to submit a email ticket:
    http://support.turbine.com/ics/suppo...?style=classic
    to the support site. I would choose:
    Game = Lotro
    Support Team = Lotro Account/Store Support
    Request Type = Free Key Request.

    Once I get a email with the key, I go to the My Account page:
    https://myaccount.turbine.com/
    log in to the correct Turbine account. I have three Turbine accounts. Paste the key number in the Product Key field. Follow the prompts.
    Unless stated otherwise, all content in this post is My Personal Opinion.

 

 

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