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Results 26 to 29 of 29
  1. #26
    Join Date
    Jun 2011
    Posts
    6

    Thumbs down Bug report

    Thanks for your advices.
    Everything tested, but the bug remains...
    Bug reported.

  2. #27
    Join Date
    Sep 2012
    Location
    France
    Posts
    684
    Quote Originally Posted by Lessanciel View Post
    Thanks for your advices.
    Everything tested, but the bug remains...
    Bug reported.
    best to Submit a Ticket because it seems a new issue.

    In this way Turbine are made aware of a potential issue with the beta Mac client and can aid you directly in fixing the problem. Provide as much detail as is useful including computer spec/ RAM, OS version etc.

    Follow it up every couple of days if no response with a query and give any more detail. Hopefully they can help you get it working soon.

    Bonne chance.
    [I]Gaspard Strongpole[/I] - Hunter on [B]Eldar[/B] : [COLOR="#FF0000"]Mac Player[/COLOR] - iMac/27-inch, Late 2013/ 3.4 GHz Intel Core i5/ 8 GB 1600 MHz DDR3/ NVIDIA GeForce GTX 780M 4096 MB/OS X 10.10.5

  3. #28
    Join Date
    Jun 2011
    Posts
    6

    Thumbs down

    Still not working, no answers from Turbine to my bug report.
    I stop here and go on SW.

    I'll come back for the next patch.

    Good think for my turbine points, they won't be use before a long time :-)

  4. #29
    Join Date
    Feb 2007
    Location
    Philadelphia, PA
    Posts
    2,693
    Quote Originally Posted by Lessanciel View Post
    Still not working, no answers from Turbine to my bug report.
    Turbine will never answer a bug report. They will only (sometimes) answer a trouble ticket.
    • for official support, please submit a ticket to the appropriate team via the form here.
    • After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.
    • Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.


    You should get an acknowledgement (auto generated) that you have submitted a ticket, almost immediately.

    Then you might get an actual response some time later.
    Bill Magill Mac Player
    (OTG)
    Val - Man Minstrel (90)
    Valalin - Dwarf Minsrel (69)
    Valamar - Dwarf Hunter (105)
    Valanne - Beorning (90)
    Valdicta - Dwarf RK (105)
    Valhad - Elf LM (65)
    Valkeeper - Elf RK (86)
    Valwood - Dwarf RK (80)


    Valhunt - Dwarf Hunter (70)
    Valanne - Beorning (92)
    Ninth - Man Warden (65)

    "Laid back, not so serious, no drama.
    All about the fun!"


 

 
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