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  1. #26
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    9,519

    Re: Character levels not updating for lotteries

    Quote Originally Posted by Bruggie View Post
    This is not vilya specific, my champion, waffy, on Maiar has not been updated for like the last 2 weeks, he turned 20 then and is still shown as 15. Please look into this.
    Thanks! I'll add Maiar to the list for the team to check first.

  2. #27
    Join Date
    Jun 2011
    Posts
    4

    Re: Character levels not updating for lotteries

    Quote Originally Posted by Sapience View Post
    Thanks! I'll add Maiar to the list for the team to check first.
    Thank you for having this looked into!

  3. #28
    Join Date
    Jan 2007
    Location
    Lake Charles, LA
    Posts
    6,845

    Re: Character levels not updating for lotteries

    Quote Originally Posted by Ayrolen View Post
    FWIW, my husband deleted his Hunter on Silverlode in December and she still shows up for lotteries.
    Quote Originally Posted by Sapience View Post
    Very long standing known issue.
    Good to know, thanks.
    [COLOR=Silver][FONT=Arial][SIZE=1][COLOR=Red]Ayrolen[/COLOR]-[COLOR=DarkOrange]Anikosi[/COLOR]-[COLOR=Yellow]Anfribur[/COLOR]-[COLOR=Lime]Ametrine[/COLOR]-[COLOR=DeepSkyBlue]Amari[/COLOR]-[COLOR=DarkOrchid]Ayaneth[/COLOR]-[COLOR=Red]Asparagus[/COLOR]-[COLOR=SandyBrown]Anayalos[/COLOR]-[COLOR=Yellow]Alyradal[/COLOR]-[COLOR=Lime]Aloe[/COLOR]-[COLOR=DeepSkyBlue]Asiago[/COLOR][/SIZE][/FONT][/COLOR][COLOR=Silver][FONT=Arial][SIZE=1]-[COLOR=DarkOrchid]Altanoin[/COLOR][/SIZE][/FONT][/COLOR][COLOR=Silver][FONT=Arial][SIZE=1]
    7 Haven Way, Tund Loriel, Falathlorn Homesteads
    [COLOR=White]Elendilmir[/COLOR] Arda Shrugged -[COLOR=White]Crickhollow[/COLOR] The Colonists[/SIZE][/FONT][/COLOR][SIZE=1]
    [/SIZE]

  4. #29

    Re: Character levels not updating for lotteries

    The funny thing is that I sent a notice to them via the bug report tool on these forums 2 weeks ago when it started happening. Only now does Turbine give any indication that they realize there's an issue. I see that the communication flow (or the bug report tool) is working well.....

    For an easy way to check if mylotro is working for your server, just see if the leaderboards are updated here http://dailystats.theblackappendage.com/ look on the leaderboard status. Red = not working, green = working. Both Maiar and Vilya have been red for a couple weeks now.

  5. #30
    Join Date
    Mar 2010
    Location
    Georgia
    Posts
    555

    Re: Character levels not updating for lotteries

    Quote Originally Posted by Sapience View Post
    Ran a quick check yesterday and leveled up a couple of my characters on two different servers. All updated on my.lotro.com last night.

    So if you're not seeing your levels update, please included the server you are on and at least one of the character names so we can take a look. It may be specifc to certain servers or there may be another issue.
    All my toons are on Vilya.

    The ones that have not updated are Cuthalred (Level 41 Captain) and Finavorn (Level 41 Burglar). I've leveled them up over the last 2 weeks.
    Jewahe

  6. #31
    Join Date
    Jun 2011
    Posts
    13

    Re: Character levels not updating for lotteries

    Quote Originally Posted by Sapience View Post
    Thanks! I'll add Maiar to the list for the team to check first.
    Hi can you add my char to the lotterie list, my lotro is bugged so cant access

    many thanks

    archereo
    [charsig=http://lotrosigs.level3.turbine.com/202240000000ca409/01008/signature.png]undefined[/charsig]

  7. #32
    Join Date
    Sep 2007
    Location
    Behind you.... With a knife....
    Posts
    420

    Re: Character levels not updating for lotteries

    The Vilya leader boards are pretty far behind, I have nearly 60k more renown than shown
    [charsig=http://lotrosigs.level3.turbine.com/0b20c000000069736/01005/signature.png]Smugo[/charsig]

  8. #33

    Re: Character levels not updating for lotteries

    How is calculated if you are eligible to 5 years anniversary rewards?

    Is that which precise date you started to play? (when you start to pay for it?) or is just based on the year you suscribed your account.

    Got my account since 2007 and jut got 4 years rewards?
    [charsig=http://lotrosigs.level3.turbine.com/2521b00000007a181/01003/signature.png]undefined[/charsig]

  9. #34
    Join Date
    Oct 2011
    Posts
    4,084

    Re: Character levels not updating for lotteries

    Quote Originally Posted by Fabroy View Post
    How is calculated if you are eligible to 5 years anniversary rewards?

    Is that which precise date you started to play? (when you start to pay for it?) or is just based on the year you suscribed your account.

    Got my account since 2007 and jut got 4 years rewards?
    Errr, why did you post that in this thread? It's unrelated to the topic at hand ...

    Rewards are based on (a) when you signed up and (b) whether you are VIP or Premium as of April 15 2012. You can check your signup date at https://myaccount.turbine.com assuming you did not play on the Codemasters servers. Without a more exact date from you, 4-year rewards for signing up in 2007 sounds right to me.
    [size=1][i]A spaceship from another star / They ask me where all the people are
    I tell them I'm the only one / There was a war, but I must have won[/i][/size]

  10. #35

    Re: Character levels not updating for lotteries

    Vilya still not updated. Once again characters that should be eligible for today's Steed of the Champion drawing are not listed because it hasn't registered them as 10+.

    Really getting to be a bummer with the special events going on this week that two servers remain out of date.

  11. #36
    Join Date
    Jun 2011
    Location
    Germany
    Posts
    247

    Re: Character levels not updating for lotteries

    I am currently only leveling my hobbit guardian Blomma on Maiar. She's still shown at level 66 on the lotteries although that was about two to three weeks back and she's now right in the middle of level 74.
    Can't say anything about the activity log on my.lotro since that's been suffering from the "An error occurred while processing your request"-plague since day one.


    New Order, maggots: Eat more carrots! The Dark Lord isn't pleased that none of you can see further than the end of your sword.

  12. #37

    Re: Character levels not updating for lotteries

    all of my characters on vilya are behind.
    Lallor lvl 75 is showing as 60

  13. #38
    Join Date
    Apr 2009
    Posts
    14

    Re: Character levels not updating for lotteries

    Quote Originally Posted by Nvara View Post
    Vilya still not updated. Once again characters that should be eligible for today's Steed of the Champion drawing are not listed because it hasn't registered them as 10+.

    Really getting to be a bummer with the special events going on this week that two servers remain out of date.
    This is exactly whats annoying to me as well, by the time they sort this out my new mini I was hoping to main will have had no shot at this.
    [charsig=http://lotrosigs.level3.turbine.com/0b20c0000001b39ec/01003/signature.png]undefined[/charsig]

  14. #39
    Join Date
    Apr 2008
    Location
    The Highlands of Scotland
    Posts
    5,414

    Re: Character levels not updating for lotteries

    Please add Colandaran, Felandaran, Malandaran, and Pelandaran on Vilya to the list.

    They all show as 65 for the lotteries, but first is now 68 and the other 3 are now 70.

    Thanks.
    TANSTAAFL

  15. #40
    Join Date
    Jun 2011
    Posts
    4

    Re: Character levels not updating for lotteries

    Woohoo! Maiar is updating again, my champion now shows as 20 :-) Thanks again Sapience for having the team work on it!

  16. #41
    Join Date
    Apr 2009
    Posts
    14

    Thumbs up Re: Character levels not updating for lotteries

    The Lottery has finally acknowledged my Mini's existence on Vilya as well.
    [charsig=http://lotrosigs.level3.turbine.com/0b20c0000001b39ec/01003/signature.png]undefined[/charsig]

  17. #42
    Join Date
    Jul 2011
    Posts
    23

    Re: Character levels not updating for lotteries

    Yay! Just noticed they were updating now. Thanks to whoever got this going again. It's nice to finally have my champion in for the champion steed, even if he missed the champion only drawings.

    Thanks!

  18. #43

    Re: Character levels not updating for lotteries

    Quote Originally Posted by melting View Post
    all of my characters on vilya are behind.
    Lallor lvl 75 is showing as 60

    Still this ^^^, nothing has changed. all of my characters on Vilya show at least 5 levels behind. My champ who is 46 is still showing 33 . My Lore Master showing 60, but is 75. Any idea when these might update as they have been this way for a while. Thanks.

  19. #44
    Join Date
    Jun 2011
    Location
    Nazi Germany apparently
    Posts
    38

    Re: Character levels not updating for lotteries

    I see they've broken the link between character levels and the lottery again (amongst all the other things they've broken on the community site).

    I've got a LM that's level 71 now and is still showing as 68. Been wrong for 3 or 4 days now.

  20. #45
    Join Date
    Mar 2010
    Location
    Northern Nevada
    Posts
    585

    Re: Character levels not updating for lotteries

    Hmm, yes you are right. My character that leveled yesterday hasn't been updated on the Character Sheet. The log is up to date though.
    [charsig=http://lotrosigs.level3.turbine.com/0b20c0000001a1d67/01003/signature.png]undefined[/charsig]

  21. #46

    Re: Character levels not updating for lotteries

    My characters on Riddermark are not updating. In fact, my warlord, Daerdin, shows as Level --. <chuckles> Neither the character info nor the lottery page seem updated for Riddermark.

    Hopefully this gets fixed soon. Been enjoying the lotteries, even when I don't win!

  22. #47
    Join Date
    Mar 2012
    Posts
    124

    Re: Character levels not updating for lotteries

    Same problem here with Ratharin@Snowbourn server. On my.lotro site he is listed two levels behind when compared to what I've achieved in-game (looks like the info on mylotro is several days behind). On the other hand character log is up to date, displays all the things done in last session :-(

  23. #48

    Re: Character levels not updating for lotteries

    Landroval
    - Laurelwen is 46 showing still as 44
    - Lauraella is 75 showing still as 74

    Ashannae(LM85 Taylor) Laureanna(Hunter85/Sch) Annaelen(Mins/78/cook) Moranae(Mins/76/WS)

  24. #49
    Join Date
    Jun 2011
    Location
    UK
    Posts
    3

    Re: Character levels not updating for lotteries

    My Character Nimleb isnt updating as well, shows as lvl 45 when he's now 48 so in the wrong tier for lottery wins....

  25. #50
    Join Date
    Jun 2011
    Location
    Europe
    Posts
    672

    Re: Character levels not updating for lotteries

    All my characters on both Belegaer and Laurelin that have leveled recently are still shown with their old levels both on myLotro and on the lottery. The character log does include the recent changes, so one of the characters still shows as level 17 (which she reached on May 5) while her log shows a bunch of quests and level advances after that date up to reaching level 20 (her current level).

    I can't check any of the other characters since their character log doesn't show up in myLotro (old EU kinship problems), but the levels they are shown with correspond with the date of the character I mentioned above. It looks like somehow the levels are no longer updated while the rest of the information still is. I'm hoping that this will change again, soon.

 

 
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