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  1. #1
    Join Date
    Jul 2011
    Location
    Snowburn
    Posts
    47

    Problems activating Moria - Problemas activando Moria

    Acabo de recibir un Minas de Moria y no me admite el codigo de upgrade. Es la caja en español y estan los logos de turbine y codemasters, por si sirve de algo.
    Gracias.
    -------------------------------------
    I just received a Mines of Moria and I do not support the upgrade code. Is the case in Spanish and logos are the turbine and codemasters, if it helps. Thank you.

  2. #2

    Re: Problems activating Moria - Problemas activando Moria

    Sorry codemasters codes are no longer valid, only the turbine boxes will work anymore, they do not have codemasters logo on them. They needed to be used before the servers migrated, see if you can return the box.

  3. #3
    Join Date
    Jul 2011
    Location
    Snowburn
    Posts
    47

    Re: Problems activating Moria - Problemas activando Moria

    El vendedor me dice que no acepta su devolución ya que eso se debe a políticas de la compañia, y no a que el producto se encuentra dañado o en mal estado (tiene razón en eso).

    Si el juego en caja no se puede utilizar, tendrían que haberlas retirado del mercado, no dejar que se continuaran vendiendo, en mi humilde opinión.

    Yo por ahora me encuentro con un producto que he pagado y no puedo usar, y de querer usarlo tengo que volver a pagarlo. Es muy injusto, y me parece que de momento continuare siendo Free-To-Player por mucho tiempo, ya que cosas así no animan a pagar expansiones y/o subscripciones (y como yo, supongo que todos los que hayan adquirido recientemente la expansión de Moria europea en formato caja y se encuentren con el mismo problema).
    --------------------------------------------------------------------------------------------------------------
    The seller tells me not to accept their return and that this is due to policies of the company, not the product is damaged or in poor condition (it's right about that).

    If the game box format does not work, would have recalled if any, do not let it continue to sell, in my opinion.

    I now find myself with a product that I paid and I can not use and want to use it again I have to pay. It is very unfair and I think that time will continue to be Free-to-play for a long time, since things like pay not encourage expansion and / or subscriptions (and me, I guess anyone who has recently acquired European Moria expansion format box and encounter the same problem).

    Sorry my English, i am spanish and do not master the language very well and helped me automatic translation system.

  4. #4

    Re: Problems activating Moria - Problemas activando Moria

    I don't know what laws you have there for consumers but in the Uk that would come under not fit for the purpose and the shop would have to accept the return.

    I'd seek further information from the shop, speak directly to managers etc rather than the people on the counter/phones as these often just relay back what they are told whereas managers can actually do things.
    [charsig=http://lotrosigs.level3.turbine.com/2521e0000002285db/signature.png]Laegrandir[/charsig]

  5. #5
    Join Date
    Jul 2011
    Location
    Snowburn
    Posts
    47

    Re: Problems activating Moria - Problemas activando Moria

    En España el tema derechos del consumidor es un poco complicado. Aparte, lo recibi por correo, con lo cual pierdo también los costes del transporte.

    Aún así, gracias a las respuestas.

    Muchas gracias Idiotvillage.
    Muchas gracias Kelaj.

    Parece que tardaré mucho en poder ir a Moria :'(
    ----------------------------------------------------------
    In Spain the issue of consumer rights is a bit complicated. Besides, I received by mail, which also lost the cost of transport.

    Still, thanks to the answers.

    Idiotvillage thank you very much.
    Kelaj thank you very much.

    Seems to be long on to go to Moria : '(

 

 

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