First let me say that I don't mean to be rude, but I may just be a little bit frustrated...

Is this instance still broken?

I bought this instance with real world money (aka TP) and I would like to know when will it be fixed so we may enjoy it to it's full extent (as advertised). If there is no ETA on this, is there an option to ask for a refund on a broken item purchased through the LOTRO(r) STORE(c)(r)?

Best regards,