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Results 1 to 4 of 4
  1. #1
    Join Date
    Aug 2011
    Posts
    2

    Char select black screen

    I play on windows vista and I keep getting this black screen when selecting my char.
    Already set my DX from 11 to 9 but problem still not solved...

    Help?

  2. #2
    Join Date
    Jun 2011
    Location
    Manchester, UK
    Posts
    412

    Re: Char select black screen

    What graphics card are you using?

  3. #3
    Join Date
    Mar 2008
    Location
    Earth... usually
    Posts
    1,734

    Re: Char select black screen

    Quote Originally Posted by Splitt. View Post
    I play on windows vista and I keep getting this black screen when selecting my char.
    Already set my DX from 11 to 9 but problem still not solved...

    Help?
    When you get a chance post your “dxdiag” data (the steps how are in the “how to get help..” sticky linked in my sig)
    -Helpful Turbine Support Links-

    Note
    : The
    Customer Support forums are best for player-to-player help, for direct official support, please submit a help request via the form here.

    After submitting that ticket be sure to log in to your email providers website directly. Check spam/bulk mail folders and add noreply@turbine.com; techsupport@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book as well. All tickets receive a reply but some responses get flagged as such and your email may not tell you it did so.

  4. #4
    Join Date
    Aug 2011
    Posts
    2

    Re: Char select black screen

    Hey guys , I reinstalled and everything was okay .
    Strange but you don't hear me complaining.


    Problem solved, thanks.

 

 

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