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  1. #1
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
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    Turbine Official Roleplaying Rules and Policy

    Turbine Official Roleplaying Rules and Policy

    Turbine has official and supported role-playing servers for our players within The Lord of the Rings Online™. These servers provide our players additional ways to interact within The Lord of the Rings Online, and give players the opportunity to be deeply immersed within the lore of The Lord of the Rings. Roleplay-Supported servers have separate naming and chat rules to preserve the atmosphere of the Lord of the Rings and provide an enjoyable experience for our role-players. Servers are designated as Roleplay-Supported by the “RP” tag before their name. These policies are in addition to Turbine’s Code of Conduct, found at http://www.lotro.com/support/1033-coc, which applies to all Lord of the Rings Online servers.

    The following worlds are Roleplay-Supported
    [EN-RP] Laurelin
    [DE-RP] Belegaer
    [FR-RP] Estel

    In addition, the Landroval server is Roleplay-Encouraged. This world does not support the additional naming and chat rules, but encourages roleplaying in a friendly environment.

    The server name is:
    [EN-RE] Landroval

    If you witness a Roleplaying Rules or Policy violation on a Roleplay-Supported world, please report it using the help system.

    To report a Roleplaying Rules and Policy violation:

    1. Press “Escape” to open the Main Menu.
    2. Click on the Help button.
    3. Select “New Ticket” at the bottom of the help window.
    4. Submit a ticket under the correct ticket type.
      1. For Naming Violations, choose Name Violation as a ticket type.
      2. For inappropriate chat or harassment, choose Harassment as a ticket type.



    Some players may be unable to submit tickets from the Help window due to account status limitations. In-Game Customer Service is only available to VIP players and Premium players who have purchased points within the last 45 days.
    Please note that Turbine In-Game Support will always be out of character. Any discussions with Game Masters or Senior Game Masters within The Lord of the Rings Online will be out of character, regardless of chat channel.
    Roleplaying rule violations will only be enforced on the official Roleplay-supported worlds of Estel, Laurelin, and Belegaer. Any roleplaying rule violations reported on other worlds will not be enforced, and the ticket closed without response. Abuse of the reporting system, such as repeatedly submitting incorrect tickets, may result in action against your account, up to and including an account suspension.


    Turbine Roleplaying Name Policy
    This policy is in addition to Turbine’s Name Policy, found at http://www.lotro.com/support/1033-coc, which applies to all Lord of the Rings Online servers.

    In order to facilitate an immersive roleplaying experience, all character names within official Roleplay-Supported servers are required to be within the spirit of The Lord of the Rings. Character names should be inspired by and reflect the lore of The Lord of the Rings. Please note that names that are homonyms or similar to characters from the lord of The Lord of the Rings may not be used, as stated in Turbine’s naming policy.

    Turbine’s Roleplaying Name Policy:

    • May not reflect any subject matter that did not exist within The Lord of the Rings lore.
      • Examples: Hamburger, Templar, Roman, Computer, Car, Mayan, Peanutbutter, Blitzkreig, Bicycle, Tomatosoup.



    • May not be modern non-fantasy names, nick-names, or slang.
      • Examples: Bustacap, Bionicman, Robotrampage, Roflcopter, Beefhead, Lololmao, Whyushootme, Foshizzle.



    • Should follow the naming conventions provided by the naming guidelines at the Character Creation screen.
      • We suggest using the “Random Name” function when creating a character if you are unable to find an appropriate roleplaying name.



    • Must be within the spirit of The Lord of the Rings Online.
    • Turbine suggests looking towards names within Fantasy and Medieval settings for inspiration.

    If a character’s name does not meet these guidelines, you may report them by going to the Main Menu, then Help, then New Ticket. Turbine will then investigate and determine if the name violates the Naming Policy or Roleplaying Name Policy. If the name violates the naming policy, Turbine will change their name to a roleplay-appropriate option.
    Repeat violations of this policy may result in:

    • Warnings.
    • A block from the official Roleplay-Supported worlds.
    • Account suspension.
    • Repeated or extremely offensive violations may result in a permanent account suspension.



    Character Renames
    If a Character Rename is purchased from the Turbine Store on Belegaer, Estel, or Laurelin, the new character name must abide by the Roleplay Naming Policy. If the character name does not abide by the Roleplay Policy, the name may be changed. If the name is changed, no refund will be provided for the Character Rename purchase.


    Turbine Roleplaying Harassment Policy
    This policy is in addition to Turbine’s Code of Conduct, found at http://www.lotro.com/support/1033-coc, which applies to all Lord of the Rings Online servers.
    To encourage a friendly and cooperative environment within Turbine’s Roleplay-supported servers, players should be tolerant of the roleplaying choices of others. Since roleplaying may mean different levels of involvement and immersion to different players, you may not disparage, harass, abuse, or threaten players for their choice of roleplaying. You may not use roleplaying as a reason for disparaging, harassing, abusing, or threatening other players for any reason.

    If a player is harassing, disparaging, abusing, or threatening other players because they are roleplaying, please report them by going to the Main Menu, then Help, then New Ticket. Turbine will then investigate the situation and take appropriate action.

    Repeat violations of this policy may result in:

    • Warnings.
    • A block from the official Roleplay-supported worlds.
    • Account suspension.
    • Repeated or extremely offensive violations may result in a permanent account suspension.



    Turbine Non-Roleplaying Chat Restrictions
    This policy is in addition to Turbine’s Code of Conduct, found at http://www.lotro.com/support/1033-coc, which applies to all Lord of the Rings Online servers.
    In order to foster an environment that encourages roleplaying, chat restrictions apply to chat channels within The Lord of the Rings Online Roleplaying servers. Certain chat channels within The Lord of the Rings Online are designated “in character,” while others are “out of character.” “In character” means that all chat must abide by the lore of The Lord of the Rings. “Out of character” means that topics outside of the lore of The Lord of the Rings may be discussed.

    The channels and locations that have chat restrictions are:

    • Trade. Trade chat must be in character.
    • Say (the area around you). Say chat must be in character.
    • Regional. Regional chat must be in character.
    • LFF (looking for fellowship). LFF chat must be in character.
    • Shout / Yell. Shouting or yelling to players must be in character.
    • Emote. Emotes, done by typing “/emote” without the quotes, must be in character.
    • Player Biographies. Players may create biographies for their characters. These biographies must be in character.


    The channels and locations that have no chat restrictions are:

    • OOC (out of character). This channel should be where all normal out of character discussion takes place, aside from advice questions.
    • Advice. This channel allows out of character chat when asking for advice on The Lord of the Rings Online.
    • Kinship. Kinship chat may be in character or out of character. While kinships may choose to be in character, Turbine will not take action on out of character chat in kinship chat channels.
    • Player-created chat channels. Player created chat channels may be in character or out of character.
    • Private Chat / Tells. Private chat or tells between players may be in character or out of character.
    • Fellowship / Raid. Fellowship or raid chat may be in character or out of character.
    • In-Game Mail. In-game mail may be in character or out of character.
    • Crafted Items / Legendary Items. Some crafted items and legendary items may have notations or names put on them by the crafter or owner. These notations and names may be in character or out of character.
    • LFF Notes. Players using the Social panel to find fellowships may have notes that are in character or out of character.


    Examples of in character chat:

    • “The Rangers say that foul Orcs may be found north of Trestlebridge.”
    • “I believe that Michel Delving has the greatest pies ever made in the shire! I’ve taken some with me – does anyone want some? Oh, they’ve all been eaten.”
    • “I am looking for five stout-hearted adventurers to join me in ending Sambrog’s presence within The Great Barrow.”


    Examples of out of character chat:

    • “I really wish that Christmas break was longer than a week. I still have shopping to do.”
    • “We had hotdogs last night after watching the local sports team.”
    • “In West Philadelphia born and raised.”


    If players see another player using out of character chat in an in character chat channel, players may politely and courteously ask them to talk in an appropriate chat channel, such as OOC or Advice. If you disagree with the chat occurring in a chat channel, but the chat is not a violation of the Code of Conduct, we encourage you to use the following options:

    • You may choose which chat channels to view by right-clicking on your chat tab, and selecting which channels you would like to view. In this way you may filter out in character or out of character chat within that chat tab.
    • You may also create additional chat tabs to manage your chat channels.
    • Turbine highly suggests that you use the “ignore” feature if you disagree with how a player is communicating. You may ignore a player by typing “/ignore playername” without the quotes, or by right-clicking their name and choosing to ignore them. This will prevent you from seeing any chat from that character.


    Occasional mistypes or mistakes should not be reported. If a player is repeatedly talking out of character within in character chat channels, and refuses to move their chat to an appropriate chat channel, you may report them by going to the Main Menu, then Help, then New Ticket.

    Repeat violations of this policy may result in:
    • Warnings.
    • A block from the official Roleplay-Supported worlds.
    • Account suspension.
    • Repeated or extremely offensive violations may result in a permanent account suspension.
    Last edited by Sapience; May 24 2011 at 06:50 PM.

 

 

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