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  1. #1
    Join Date
    Feb 2011
    Posts
    3

    no suitable graphics device was found

    I just downloaded the game so my wife and I could play. Unfortunately, I keep getting this message on one of our computers. I tried updating the video driver, but the message remains. Here are the specs for my computer:

    Product Name dv2911us

    Product Number FE993UA#ABA

    Microprocessor 1.83 Intel Centrino Processor Technology featuring Intel Core 2 Duo Processor T5550

    Microprocessor Cache 2 MB L2 Cache

    Memory 3072 MB

    Memory Max Up to 4GB DDR2 (Up to 1 GB may not be available due to 32-bit operating system resource requirements)

    Video Graphics Intel Graphics Media Accelerator X3100

    Video Memory Up to 358 MB

    Hard Drive 250 GB (5400 rpm)

    Multimedia Drive Super Multi 8X DVD±R/RW with Double Layer Support

    Display 14.1" WXGA High-Definition BrightView Widescreen Display (1280 x 800)

    Fax/Modem High speed 56K modem

    Network Card Integrated 10/100 Ethernet LAN

    Wireless Connectivity Intel Wireless WiFi Link 4965AGN

    Sound Altec Lansing speakers

    One ExpressCard/54 slot (also supports ExpressCard/34)

    --------------

    Any help would be greatly appreciated.

  2. #2
    Join Date
    Aug 2009
    Posts
    101

    Re: no suitable graphics device was found

    Check the Knowledge Base article about this error here. If you aren't able to get the game running after following the steps in that article, please post your “dxdiag” data (the steps how are in the “how to get help..” sticky linked in my sig)
    Last edited by Thokal; Feb 14 2011 at 07:08 PM.

  3. #3
    Join Date
    Feb 2011
    Posts
    3

    Re: no suitable graphics device was found

    I went through the steps and I still can't get it to work. Any help would be appreciated.

    -----------

    Code:
    ------------------
    System Information
    ------------------
    Time of this report: 2/20/2011, 11:53:46
       Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.101014-0432)
               Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
           System Model: HP Pavilion dv2700 Notebook PC
                   BIOS: Ver 1.00PARTTBL8
              Processor: Intel(R) Core(TM)2 Duo CPU     T5550  @ 1.83GHz (2 CPUs), ~1.8GHz
                 Memory: 3062MB RAM
              Page File: 1395MB used, 4930MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
         DxDiag Version: 7.00.6002.18107 32bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
            Card name: Mobile Intel(R) 965 Express Chipset Family
         Manufacturer: Intel Corporation
            Chip type: Mobile Intel(R) 965 Express Chipset Family
             DAC type: Internal
           Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_30CD103C&REV_0C
       Display Memory: 358 MB
     Dedicated Memory: 0 MB
        Shared Memory: 358 MB
         Current Mode: 1280 x 800 (32 bit) (60Hz)
              Monitor: Generic PnP Monitor
          Driver Name: igdumd32.dll
       Driver Version: 7.14.0010.1329 (English)
          DDI Version: 9Ex
       BGRA Supported: Yes
    Driver Attributes: Final Retail
     Driver Date/Size: 9/13/2007 10:23:46, 2498560 bytes
          WHQL Logo'd: Yes
      WHQL Date Stamp: 
    Device Identifier: {D7B78E66-6942-11CF-BD76-C710ADC2CA35}
            Vendor ID: 0x8086
            Device ID: 0x2A02
            SubSys ID: 0x30CD103C
          Revision ID: 0x000C
          Revision ID: 0x000C
          Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B 
     Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                       {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                       {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                       {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                       {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                       {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                       {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                       {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
         DDraw Status: Enabled
           D3D Status: Enabled
           AGP Status: Enabled
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (Conexant High Definition SmartAudio 221)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_103C30CD&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: CHDRT32.sys
             Driver Version: 4.36.0007.0000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/4/2008 02:32:00, 188416 bytes
                Other Files: 
            Driver Provider: Conexant
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: SPDIF Interface (Conexant High Definition SmartAudio 221)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_103C30CD&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: CHDRT32.sys
             Driver Version: 4.36.0007.0000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/4/2008 02:32:00, 188416 bytes
                Other Files: 
            Driver Provider: Conexant
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Last edited by Mirthgar; Feb 21 2011 at 04:39 PM.

  4. #4
    Join Date
    Mar 2008
    Location
    Earth... usually
    Posts
    1,715

    Re: no suitable graphics device was found

    Quote Originally Posted by Masang View Post
    Code:
    ---------------
    Display Devices
    ---------------
            Card name: Mobile Intel(R) 965 Express Chipset Family
         Manufacturer: Intel Corporation
            Chip type: Mobile Intel(R) 965 Express Chipset Family
             DAC type: Internal
           Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_30CD103C&REV_0C
       Display Memory: 358 MB
     Dedicated Memory: 0 MB
        Shared Memory: 358 MB
         Current Mode: 1280 x 800 (32 bit) (60Hz)
              Monitor: Generic PnP Monitor
          Driver Name: igdumd32.dll
       Driver Version: 7.14.0010.1329 (English)
          DDI Version: 9Ex
       BGRA Supported: Yes
    Driver Attributes: Final Retail
     Driver Date/Size: 9/13/2007 
    That card doesn't support the features of the game especially "Hardware Transform & Lighting" which is generating the 122 error, and they're unsupported onboard and not really gaming based cards.

    Now those drivers are really old as well, most of these Intel "integrated" cards can emulate the features required by the game through their drivers so updating those might enable it to get past the 122 error but even still these are not 3D gaming graphics cards and the game is not going to be able to run with most of the higher settings enabled (especially lighting and shadows options under Options > ADV Graphics).

    Intel "Hardware T&L" Information This page here has links to updated "generic" drivers for the cards detailed but you should first check with your computer maker (HP based on the pasted dxdiag) for updates.

  5. #5
    Join Date
    Feb 2011
    Posts
    3

    Re: no suitable graphics device was found

    Thanks for the reply!

    I went to the intel site before I posted this, and it said that with my computer I should go with the HP site, as any of their updates could mess up the computer. I put in the info and downloaded the most recent drive that HP had for this model...which sadly seems to be that one. =(

 

 

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