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  1. #1
    Join Date
    Mar 2009
    Posts
    2

    Update Error NEED HELP

    Everytime i get to the update data bit before disconnect i get Update error cannot save data.. Ive tried all the Methods.. Firewalls admin BUT IT DOES NOT WORK. i need help my trial account is being wasted because of this.. Help please!
    im running windows XP
    Last edited by andrewowns; Mar 07 2009 at 10:29 PM.

  2. #2
    Join Date
    Sep 2010
    Location
    Elsewhere
    Posts
    2,523

    Re: Update Error NEED HELP

    And how much free space is there on the drive where LotRO is installed?
    Are you running on an account that has administrator priviledge?

  3. #3
    Join Date
    Mar 2009
    Posts
    2

    Re: Update Error NEED HELP

    126 gigabytes space left. im on my administrator account already

  4. #4
    Join Date
    Mar 2008
    Location
    Earth... usually
    Posts
    1,706

    Re: Update Error NEED HELP

    Sometimes this comes up if there is an XP account registry or permissions issue, one thing to try is to make a new XP user account (setup as a Computer Administrator) and logging into it to test the game from.

    Detailed steps from Microsoft are here*.

    (*They have you make a "Limited" account in those steps, when you get to the option to choose the account type select "Computer Administrator" instead).

    Once you've made the new XP admin, log off of your current one, and login to the new account and try launching the game there. (Don't use "Switch User" as it leaves both XP user accounts active though).
    -Helpful Turbine Support Links-
    Note: The Customer Support forums are for Player-to-Player help, for official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.

    Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

 

 

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