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  1. The difficulty with this request is that they...

    The difficulty with this request is that they have to make a lot more content. They can't afford it.

    Instead of one quest, they have to do 3 quests.
    For the second quest in each chain, they have...
  2. Replies
    2
    Views
    163

    My understanding is that there is no way to do...

    My understanding is that there is no way to do what you are asking. What has happened is that the developers removed quest 123 (called Yula). Added quest 456 called Yula.

    When they change quest...
  3. Replies
    38
    Views
    849

    Unfortunately, the reason it is done the way it...

    Unfortunately, the reason it is done the way it is currently is to prevent players from exploiting defects in the morale code. Prior to this implementation people were able to confuse the game...
  4. Replies
    12
    Views
    329

    We were lucky get the Stone. They spent a lot of...

    We were lucky get the Stone. They spent a lot of development time trying to get the disable feature to work over an extremely long period. It took them perhaps two? years to get it done. Worse yet...
  5. However, it cost a lot of dollars to develop the...

    However, it cost a lot of dollars to develop the automated system. It is going to take a lot of 20+ dollar transfers for them to recoup the development expense. Plus they need even more dollars to...
  6. Unfortunately, you missed out on the free...

    Unfortunately, you missed out on the free transfers.

    They gave us three free transfer tokens with an expiration date. In addition, there were unlimited free transfers opened for selected servers. ...
  7. Replies
    3
    Views
    124

    The transfer tool has one very useful feature....

    The transfer tool has one very useful feature. The server list will show every world that you have characters on and the number of characters. It is extremely helpful for customers who do not...
  8. Replies
    2
    Views
    116

    Unfortunately SSG can't use Winauth because there...

    Unfortunately SSG can't use Winauth because there is no Mac version of this authenticator. For it to happen we would need:

    1) SSG would need to be interested in providing this kind of...
  9. Replies
    3
    Views
    124

    Riddermark is one of many servers that were...

    Riddermark is one of many servers that were closed. Getting your characters back is easy. What you do is:

    1) Log into the game
    2) On the server select screen. Push the transfer character button...
  10. My personal opinion as always. The gold...

    My personal opinion as always.

    The gold sellers do not see Lotro as an old game. What they noticed is that a new online game company called Standing Stone Games appeared in December, 2016. SSG...
  11. They would change their ads to bypass the filter.

    They would change their ads to bypass the filter.
  12. All account types get Breeland, Ered Luid,...

    All account types get Breeland, Ered Luid, Lonelands and The Shire regions. You purchase all the expansions - you get the expansion regions:

    1) Mines of Moria gives you Moria
    2) Siege of...
  13. You need to figure out why your internet...

    You need to figure out why your internet connection is being severed. I suspect something your ISP is killing the connection. Some ISPs monitor their customer's internet activity. Shut down the...
  14. Replies
    1
    Views
    206

    The patch notes are here:...

    The patch notes are here:
    https://www.lotro.com/forums/showthread.php?654339-Scheduled-Server-Downtime-8-30-AM-11-30-AM-Eastern-(-5-GMT)-Tuesday-June-6th
    in the scheduled down time notice.
  15. Replies
    18
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    854

    This instance entrance is a portal. Same as the...

    This instance entrance is a portal. Same as the entrance to a housing neighborhood, entrance to a building in Bree, entrance to a house in a housing neighborhood.

    The big reason for changing the...
  16. My personal opinion as always. There will be...

    My personal opinion as always.

    There will be no roll back because it is very costly and it upsets all the customers. Typically, roll backs are used when there is a critical fault in the...
  17. Standing Stone Games isn't going to be very...

    Standing Stone Games isn't going to be very interested in things like:

    1) Character names - that is easy for anyone to find.

    2) Proof of purchase isn't going to help them. You would have made...
  18. The information you are looking for is in a...

    The information you are looking for is in a sticky:
    https://www.lotro.com/forums/showthread.php?570356-Fraud-Prevention-FAQ
    at the top of this forum.

    What typically happens when a person steals...
  19. Replies
    5
    Views
    281

    My personal opinion as always. The developers...

    My personal opinion as always.

    The developers planned to do what you asked. Unfortunately, the number of developers were reduced multiple times via transfers and layoffs. This plan (along with...
  20. Turbine / SSG discontinued Happy Cloud a couple...

    Turbine / SSG discontinued Happy Cloud a couple of years ago because Happy Cloud has numerous problems. I believe they stopped using Happy Cloud in 2015. Not sure what month.The replacement is...
  21. My personal opinion as always. It is not what...

    My personal opinion as always.

    It is not what will happen in the future. It is how much fun and enjoyment you get from playing the game at this moment. No one knows what will be in May, 2019.
  22. As Valamar stated. No online gaming Company...

    As Valamar stated. No online gaming Company publishes this information. Even the generic information provided by some companies like Blizzard for Worlds of Warcraft results in complaints and...
  23. The reimbursement policy is basically useless....

    The reimbursement policy is basically useless. Very few items qualify.

    For destroyed gear it has to be:

    1) High end quest reward.
    2) Something you can't equip
    3) Legendary Item

    You...
  24. Go here:...

    Go here:
    https://help.standingstonegames.com/hc/en-us
    create a help account
    verify your help account
    log into your help account
    submit a email ticket.

    Wait for a response. It might take week...
  25. Replies
    17
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    962

    It is hard to know for sure. I do remember...

    It is hard to know for sure.

    I do remember back in the old days hearing complaints about guards stealing kills. The old functionality for a guard is to automatically tap the mob solely for the...
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